qcarmbender Posted November 21, 2021 Share Posted November 21, 2021 I updated the bios on my ASUS z690 maximus apex two days ago and now the ram is not being detected in iCue. RGB is stuck on watercolor. I do not not use Asus Aura. It was working just fine prior to the bios update. BIOS Version/Date: American Megatrends Inc. 0702, 10/22/2021 Ram kit: CMT32GX5M2B5200C38 Link to comment Share on other sites More sharing options...
qcarmbender Posted November 21, 2021 Author Share Posted November 21, 2021 Solution found. Disable SPD write in bios. SPD Write = FALSE Link to comment Share on other sites More sharing options...
Dude_Bro Posted December 30, 2021 Share Posted December 30, 2021 On 11/20/2021 at 7:15 PM, qcarmbender said: Solution found. Disable SPD write in bios. SPD Write = FALSE Would greatly appreciate assistance if someone would please outline the path through the Z690 UEFI menus to navigate to the SPD Write = FALSE option? I cannot locate this after walking through UEFI menus. I have a similar issue with Dominator Platinum DDR5 5600-C36 2x16Gb DIMMs’ RGB in cycling LEDs in default rainbow mode and not listed in iCue’s latest download version. I have enabled XMP2 profile on these DIMMs — does that block access to the SPD Write UEFI setting? My H150i Elite and LL120 fans are all readily recognized and functional with iCue. Just the DDR5 is not listed to allow RGB control. Link to comment Share on other sites More sharing options...
Dude_Bro Posted December 30, 2021 Share Posted December 30, 2021 Crud —left out I have the ASUS ROG Z690 Strix-E WiFi motherboard. I assume UEFI menus mostly the same as other ASUS Z690 boards. Link to comment Share on other sites More sharing options...
Dude_Bro Posted December 30, 2021 Share Posted December 30, 2021 Ok — found it. On Z690 UEFI bios I did not know it is possible to enter search terms. “SPD” search revealed “SPD Write Disabled” bios setting. Toggled this from TRUE —> FALSE, restarted, and now iCue detects the Dominator Platinum DDR5. Link to comment Share on other sites More sharing options...
paesan Posted January 4, 2022 Share Posted January 4, 2022 (edited) I had the same problem with my build, memory not showing up in iCUE. I have the Asus z690E bios version 0811, GTX 1080, H150i Elite LCD, x7000 RGB case, K70 RGB, M65 RGB and DDR5 Dominators. Everything but the memory showed up. Toggled SPD Write Disabled from true to false and it was fixed. I could not find the setting, trying the search option was the key to finding the setting. Thanks! Edited January 4, 2022 by paesan Link to comment Share on other sites More sharing options...
iceorbital Posted January 8, 2022 Share Posted January 8, 2022 everyone seeing the XMP profiles as well? I have a ROG STRIX Z690-G GAMING WIFI with latest 0811 bios, and while the memory is detected, I can't see/modify xmp profile, and support hasn't been able to help much yet? Wondering if its widespread or someone has ideas? I have uninstall/reinstall, triple verified bios settings and disable other resident programs (Asus gputweak, armoury crate...) Link to comment Share on other sites More sharing options...
DarkAvenger Posted January 29, 2022 Share Posted January 29, 2022 Thank You. Worked on Z690 Apex and Extreme, on Corsair 5600 MHz CL36 and 5200 MHz CL38. The SPD hack in BiOS/UEFi. Link to comment Share on other sites More sharing options...
Captain Ender Posted February 12, 2022 Share Posted February 12, 2022 On 12/29/2021 at 11:58 PM, Dude_Bro said: Ok — found it. On Z690 UEFI bios I did not know it is possible to enter search terms. “SPD” search revealed “SPD Write Disabled” bios setting. Toggled this from TRUE —> FALSE, restarted, and now iCue detects the Dominator Platinum DDR5. Yeah the search feature on Asus Z690 boards is huge, had to use it several times on my ProArt board. Link to comment Share on other sites More sharing options...
thisdudeiknew Posted February 13, 2022 Share Posted February 13, 2022 On 12/29/2021 at 11:58 PM, Dude_Bro said: Ok — found it. On Z690 UEFI bios I did not know it is possible to enter search terms. “SPD” search revealed “SPD Write Disabled” bios setting. Toggled this from TRUE —> FALSE, restarted, and now iCue detects the Dominator Platinum DDR5. Same issue here. ASUS Z690 Prime Wifi D5. The Dominator RAM initially displayed in iCUE when I had the stock BIOS (~v0404, iirc.). I updated the BIOS to v1008 and the RAM disappeared. Making this change fixed it. +1 for search in UEFI! Link to comment Share on other sites More sharing options...
starcatman Posted February 17, 2022 Share Posted February 17, 2022 I have the Z690 Extreme, and cannot get the Dominator RAM to display with BIOS 0811. I tried the "solution" but after reboot iCUE hangs on startup and crashes. Repeated attempts to open it fail with the same problem, it opens, hesitates and closes. Any ideas? Link to comment Share on other sites More sharing options...
starcatman Posted February 17, 2022 Share Posted February 17, 2022 45 minutes ago, starcatman said: I have the Z690 Extreme, and cannot get the Dominator RAM to display with BIOS 0811. I tried the "solution" but after reboot iCUE hangs on startup and crashes. Repeated attempts to open it fail with the same problem, it opens, hesitates and closes. Any ideas? Nevermind, I resolved the issue, I uninstalled iCue and reinstalled it. Link to comment Share on other sites More sharing options...
melrose Posted March 17, 2022 Share Posted March 17, 2022 Thank you so much for this!!! Helped me!! :) Link to comment Share on other sites More sharing options...
n8diggity Posted April 21, 2022 Share Posted April 21, 2022 quick fix as of today. when you boot up close icue if it doesnt already see the ram and open it again with todays latest update. no need to install and reinstall Link to comment Share on other sites More sharing options...
Rafter334 Posted August 14, 2022 Share Posted August 14, 2022 My Cosair dominator platinum RGB also was not showing in the latest version of iCUE v4.26.110. My MOBO is also ASUS ROG Strix Z690-E. Another device not showing was the Commander Core XT. Above a possible fix was the BIOS to make SPD Write Disabled toggled from TRUE to FALSE. I will try it. Link to comment Share on other sites More sharing options...
Rafter334 Posted August 14, 2022 Share Posted August 14, 2022 It worked Corsair DDR5 RAM shows in iCue, but I still do not see the Commander Core XT. Link to comment Share on other sites More sharing options...
ntweedie2007 Posted December 3, 2022 Share Posted December 3, 2022 (edited) Does anyone know of a fix for this happening when not using an ASUS board? I have an MSI MPG Z690 Carbon Wifi and it has never worked properly with the RAM since I got it brand new 8 months ago. There does not appear to be this fabled SPD Write option in MSI BIOS sadly. SPD is definitely it though, as when the RAM isn't detected, it will show nothing under that heading in CPU-Z for example. The RAM does occasionally get picked up and loads correctly, maybe 1 in 5 boots? So I don't think there is anything wrong with the hardware. Edited December 3, 2022 by ntweedie2007 Wanted to include iCUE logs but can't as it is a zip folder. Link to comment Share on other sites More sharing options...
c-attack Posted December 3, 2022 Share Posted December 3, 2022 10 hours ago, ntweedie2007 said: SPD is definitely it though, as when the RAM isn't detected, it will show nothing under that heading in CPU-Z for example. That means all programs are having trouble accessing your RAM through the SMBus. Re-install your chipset drivers from the MSI support page for your motherboard. It will be "Intel 10.1.19199.xxxx". Then reboot the PC. If it does not show in the SPD CPU-Z tab on reboot, run a repair install of CUE from the Windows Apps list. Click on Corsair iCUE, then select "modify" from the drop down menu. This will not erase profiles or settings. Link to comment Share on other sites More sharing options...
ntweedie2007 Posted December 4, 2022 Share Posted December 4, 2022 2 hours ago, c-attack said: That means all programs are having trouble accessing your RAM through the SMBus. Re-install your chipset drivers from the MSI support page for your motherboard. It will be "Intel 10.1.19199.xxxx". Then reboot the PC. If it does not show in the SPD CPU-Z tab on reboot, run a repair install of CUE from the Windows Apps list. Click on Corsair iCUE, then select "modify" from the drop down menu. This will not erase profiles or settings. Hey, thanks for the reply! I think my chipset is up to date, but will give it a try and go through the other steps in a bit. As a test, on my own initiative (a very dangerous thing for me) I changed a setting in the MSI BIOS whereby you specify the speed of the RAM rather than have the BIOS decide, I guess. First boot afterwards it seems to be working, but that could just be a one-off. Time will tell. Link to comment Share on other sites More sharing options...
c-attack Posted December 4, 2022 Share Posted December 4, 2022 Typically the problem with the chipset is not that it is "out of date" but that it is somehow entangled with another program and while locked together other programs can't communicate through that pathway. Reinstalling can break the lock, although sometimes that is only a temporary fix. Detection should not be related to the RAM speed, other than a situation with poor values causing endless errors but that still usually would not occupy the SMBus and prevent programs like CPU-Z or HWiNFO from detecting the RAM. If you are running other monitoring programs like AIDA, HWiNFO, etc., set them not to start and make sure you use the portable version. Link to comment Share on other sites More sharing options...
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