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Incorrectly labeled cards?


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I recently purchased two sets of VENGEANCE RGB PRO 32GB (2x16GB) DDR4 3600.

 

The first set operates and reports correctly as CMW32GX4M2D3600C18. The second set reports as CMW16GX4M2C3200C16 despite being labeled as CMW32GX4M2D3600C18. Both sets of cards are identical.

 

I have moved cards around in various configurations on the mother board. Regardless of which slot the cards are in, the model number matches the corresponding slot.

 

Is this a packaging error on Corsair's part or am I missing something? I have attached a pic of the cards. Left 2 are incorrect (?) cards. Right 2 are correct.

 

System

CPU: Intel i9-11900K

MOBO: Asus Z590-E Wifi

GPU: Gigabyte RTX 3700

SSD: 2 x Samsung - 980 PRO 1TB PCIE 4.0 x4 NVMe Gen4

SSD: 2 x Samsung - 970 EVO Plus 1TB Internal PCI Express 3.0 x4

 

CPU-Z TXT Report

-------------------------------------------------------------------------

 

Memory SPD

-------------------------------------------------------------------------

 

DIMM # 1

Module Manufacturer(ID) Corsair (7F7F9E00000000000000000000)

SDRAM Manufacturer (ID) Micron Technology (2C000000000000000000000000)

Size 16384 MBytes

Max bandwidth DDR4-2132 (1066 MHz)

Part number CMW32GX4M2D3600C18

 

DIMM # 2

Module Manufacturer(ID) Corsair (7F7F9E00000000000000000000)

SDRAM Manufacturer (ID) SK Hynix (AD000000000000000000000000)

Size 8192 MBytes

Max bandwidth DDR4-2132 (1066 MHz)

Part number CMW16GX4M2C3200C16

 

 

DIMM # 3

 

Module Manufacturer(ID) Corsair (7F7F9E00000000000000000000)

SDRAM Manufacturer (ID) Micron Technology (2C000000000000000000000000)

Size 16384 MBytes

Max bandwidth DDR4-2132 (1066 MHz)

Part number CMW32GX4M2D3600C18

 

DIMM # 4

Module Manufacturer(ID) Corsair (7F7F9E00000000000000000000)

SDRAM Manufacturer (ID) SK Hynix (AD000000000000000000000000)

Size 8192 MBytes

Max bandwidth DDR4-2132 (1066 MHz)

Part number CMW16GX4M2C3200C16

616707386_CorsairMemoryCards.thumb.jpg.e2387e3deda383fe7d8c3b2efc32f8ff.jpg

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  • Corsair Employees

I would recommend initiating a return with whichever vendor you purchased the kit reporting as a different SKU.

 

Unfortunately, although not common, we see some kits being sold as new when they were in fact returns from a dishonest customer that committed return fraud (swapped labels).

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