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iCue 4 Dashboard not saving


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Hey all,

 

I've had iCue 4 setup for a couple weeks now, and I've encountered a couple issues that I've been able to solve, but one that remains elusive is my dashboad.

 

No matter what I set on my dashboard or what I do, my dashboard gets reset every single time I turn off my computer.

 

I've tried the complete uninstall instructions provided by Corsair, including editing the Windows registries. And I'm a little bit at a loss right now.

 

Thanks!

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Hey bud......

 

try shutting down iCUE before you shut down/restart your PC . helped another guy who had to do this. from what i have seen. doing this will save the changes you are making. its been reported as a bug so hopefully its being looked into.

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  • 1 month later...

I have the latest version of iCue software (ver. 4.11.274) and this issue still happens: encountered it today, all my sensors and dashboard graphs are lost again.

 

I thought that the recent update fixed that, but no. Come on Corsair, this issue was reported already minimum in March 2021 and it is still present even in the updated version of iCue.

 

It's a shame...

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I've got this problem too, though I've noticed it's the motherboard and GPU sensor positions that usually get lost. The ordering of the Corsair device sensors seem more likely to persist.

 

try shutting down iCUE before you shut down/restart your PC . helped another guy who had to do this. from what i have seen. doing this will save the changes you are making. its been reported as a bug so hopefully its being looked into.

 

Very bad answer. Saving changes can easily happen any time a sensor is moved.

 

Some reboots happen by other means, e.g. Windows Update, and it's not fair to expect everyone to remember to explicitly exit a tray icon that often gets hidden behind a fold. It wouldn't be reasonable to consider iCUE a "working document" kind of application that we should make sure we save explicitly.

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Very bad answer. and it's not fair to expect everyone to remember to explicitly exit a tray icon

 

 

sorry.. but i didnt say that or indeed that this was a solution. it's a work around that may help for now while this reported bug is being worked on. and no it doesn't automatically save each time you move a sensor or rename it.. it should.. but this seems not to be happening for a number of users.. as i said

 

Hey bud......

 

try shutting down iCUE before you shut down/restart your PC . helped another guy who had to do this. from what i have seen. doing this will save the changes you are making. its been reported as a bug so hopefully its being looked into.

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  • 2 months later...

Latest software  and still the same issue. Actually in my case H115i Elite fans speed, coolant temp and  pump speed disappearing 😞

Even the application restart without reboot cause this 

Edited by Shahoff
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  • 2 months later...

having the same issue - Dashboard is not saving the widgets / settings.  Shutting down iCUE before the PC isnt a long term solution...

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  • 3 weeks later...

Can confirm iCUE v4.16.194 Dashboard is not saving sensor positions (within devices and system info windows), added/removed sensors etc. Often you are greeted with a blank dashboard, or what seems like a random selection of device/system info windows.

 

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  • 2 weeks later...
  • 4 weeks later...
On 5/19/2021 at 3:54 AM, informatik01 said:

at the recent update fixed that, but no. Come on C

I just posted also. My settings dont save even though it says if i save a .gif image on the H150i LCD screen and i close iCue - it should stay that way.

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  • 2 months later...

I have this same issue.  Started with Icue 4.18 and 4.19.  issue was with motherboard sensors and corsair h115i.  I did a full removal as per corsair, updated to 4.20 and now the issue is with my commander pro.  motherboard and aio working now.  

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