AARGH Posted February 3, 2021 Share Posted February 3, 2021 I have an affected HX1200i. I submitted my request via the link. 1st response I get is saying they need to transfer this to another dept. I responded with why, as this was a form request not a general request. Today's response is saying I need to ship my PSU back first. This is incorrect as the recall states advanced RMA. Responded back with copy from the recall notice. Corsair, are you not making your support staff aware of what's going on with this recall. My support # is 2003990148. Thanks Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mordred Posted February 10, 2021 Corsair Employee Share Posted February 10, 2021 Hi AARGH Our apologies for the inconvenience. I've double checked your ticket; and it seems that your concerns have already been addressed after your ticket made it to the right staff. ~ Mordred Link to comment Share on other sites More sharing options...
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