HS70 Non responsive Icue wrong device picture

[PeTeTe809]

Hello,

 

I have an HS70 and last night I decided to finally do the firmware update on it via ICue. Upon clicking the update button it prompted me to connect the headset via USB.

 

I did so and it detected my HS70 as a generic headset at which point it gave me the option to select a model. I believe here is where I screwed up and either selected a different model or something because the picture I get is for the VOID pro wireless.

 

Now my HS70 doesn't even turn on and my pc doesn't detect it. The dongle has a constant blinking light, if that is of any use. It is still under warranty, if it needs to get to that, but I assume downloading something from somewhere would do the trick.

[Corsair Albert]

Hi,

 

Please open a ticket at https://help.corsair.com - our support will take care of you.