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new Corsair 16GB bsods?


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Dear all,


I started getting BSODs SYSTEM_SERVICE_EXCEPTION - ntfs.sys, on my system since I got the corsair CMSX16GX4M1A2400C16 on my Lenovo Y520. I ran some diagnostics:

- Windows memory diagnostics

- Memtest86


Both report issues with the corsair memory.


When running tests with memtest I did the test with 2 memories in the following order:

mem stick 1: SKHynyx - 8gb 2400T SA1-11 alone on slot 1

mem stick 2: the 16gb CMSX16GX4M1A2400C16


Test 1: both sticks in - many errors

Test 2: only stick 1 on slot 1 - no errors during tests

Test 3: only stick 2 on slot 1 - many errors (results are in memtest_results.jpg attached file).


Why is the corrsair reporting so many errors :(. It is less than an year old.

From what I see it is compatible with the PC configuration.


Any advice will be appreciated!


System specs:

Motherboard: Intel Sunrise Point HM175, Intel Kaby Lake-H

Processor: QuadCore Intel Core i5-7300HQ, 3300 MHz (33 x 100)

Memory (part number): CMSX16GX4M1A2400C16

Video Card # 1: nVIDIA GeForce GTX 1050

Video Card # 2: Intel HD Graphics 630

Hard Drive # 1: Kingston SA2000M8500G

Hard Drive # 2: ST1000LM035-1RK172



Edited by dredknight
Adding system specs
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Thank you for dropping a line Corsair Art!


Even though the memory is giving memtest errors when working on its own I am currently testing it on its own. If such issue arise again I will contact support.


One question - is it possible that memtest errors for Corsair appear because the second channel is empty? I noticed that all errors regard CPU 2 and sometimes CPU 0 addressing the space on the memory, but never CPUs 1 and 3.

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  • Corsair Employee
Hi everyone,


Another memory mangement BSOD with Corsair only.

Windows memory diagnostics says it is faulty too :(.


Will contact my reseller and see what they can do.


Sorry I didn't get back to you in time but seems like you'll need an exchange, unfortunately. Remember to contact us directly if you're outside of their exchange/return period.



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