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RMA procedure for T1 RACE chair


CF18593
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Hi,

 

hope to reunite several people's doubts about a topic that seems quite hot lately.

 

As I read in the relative section, lately the gas lift of the T1 RACE chair has been modified, but I think the result is far from optimal, since the chair hardly reaches 40 cms of seat height, against the 52 cms reported in the official site tech specs.

 

Several questions, then:

 

1. What should be the RMA procedure?

2. What can we hope to obtain from it? New parts, for example?

 

As a tip to Corsair, I'd say to revisit the gas lift concept, cause it's giving so much problems to many people. Hope to receive a answer (btw I already sent a couple of tickets, but no response so far).

 

Thanks for the attention.

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  • Corsair Employees

Hello.

 

Please see if you can find out more information asking a tech rep in this forum https://forum.corsair.com/v3/forumdisplay.php?f=279 regarding the gas lift.

 

If you have an RMA question I can assist you with, please provide me with the ticket number and I will find an agent to further assist you.

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