luizvictor Posted May 28, 2019 Share Posted May 28, 2019 Hi guys, My Strafe RGB only get in Bios Mode (flashing the light) when it is on windows. Then I restart the computer, and it suddenly get back to the normal mode, and then I cannot make it working to get in BIOS Mode of my Motherboard. Anyone knows how to fix it? I am getting mad already. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted June 3, 2019 Corsair Employee Share Posted June 3, 2019 You can switch between standard and BIOS mode by pressing the F1 and Windows Lock key at the same time. Link to comment Share on other sites More sharing options...
luizvictor Posted June 4, 2019 Author Share Posted June 4, 2019 Yes, but it is taking too much time, so when I have it done, i am in windows already. And when I restard, the mode reset back to a not compatible way to bios. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Hotpot Posted June 4, 2019 Corsair Employee Share Posted June 4, 2019 Can you create a support ticket and PM me the ticket number? I'll have you a technical support agent help you further. Link to comment Share on other sites More sharing options...
luizvictor Posted June 6, 2019 Author Share Posted June 6, 2019 Can you create a support ticket and PM me the ticket number? I'll have you a technical support agent help you further. Where? supportcorsair.com.br? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted June 6, 2019 Corsair Employee Share Posted June 6, 2019 no, support.corsair.com. the brazil tickets go to a Brazil team. We just needed a local team to handle shipping into the region. Link to comment Share on other sites More sharing options...
luizvictor Posted July 17, 2019 Author Share Posted July 17, 2019 Ticket Generated. ID Ticket ID: 25902 Link to comment Share on other sites More sharing options...
luizvictor Posted July 18, 2019 Author Share Posted July 18, 2019 #2000775887 Link to comment Share on other sites More sharing options...
caqo Posted July 25, 2019 Share Posted July 25, 2019 What motherboard and chipset do you have? I too can't enter the bios on my Asus MAximus XI hero (Z390), bios don't recognize the keyboard. KeyLock just blink while system is booting untill windows load the driver. i have to plug another keyboard to access the BIOS. it's annoying since my last motherboard (Maximus X Hero (Z370)) didn't had this issue. I have a STRAFE RGB Keyboard btw. Link to comment Share on other sites More sharing options...
luizvictor Posted August 1, 2019 Author Share Posted August 1, 2019 I have Z270 Gaming Aorus 8 Gigabyte. when it restart, it leaves the bios mode, i dont know why, when trying to back to this mode during the start and it doesnt get into. Link to comment Share on other sites More sharing options...
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