Soliex Posted April 28, 2019 Share Posted April 28, 2019 This M65 RGB Elite is only 5 months old and my left click on the mouse is having issues. I have to press firmly on the left click to get it to register when it used to work whenever I heard the mouse click. I can hear the click when I lightly press the left click side of the mouse but it does not register, this is driving me nuts when playing games and its really impacting my ability to play. The right click button will register every time I hear the mouse click but the left side does not. I'm not clicking it in a weird or strange spot either, I am clicking towards the middle of the left click area between the mouse wheel and up arrow in the middle of the mouse. Has anyone experienced this before, is there something I can do to fix it or should I open a support ticket? Thanks. Link to comment Share on other sites More sharing options...
nunFalco Posted May 29, 2019 Share Posted May 29, 2019 I am having the same problem ¿do you find any solution? Link to comment Share on other sites More sharing options...
Saisin Posted May 29, 2019 Share Posted May 29, 2019 Same here my left click not working. any solutions? Link to comment Share on other sites More sharing options...
chonusftw Posted May 31, 2019 Share Posted May 31, 2019 im having exactly same issue since last iCue update with a Glaive RGB mouse. Link to comment Share on other sites More sharing options...
KaiLono Posted June 3, 2019 Share Posted June 3, 2019 Im having the same issues since i made de actualization of the icue software. the left buttons stop working Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted June 3, 2019 Corsair Employee Share Posted June 3, 2019 It's either a hardware issue or a driver issue. If it's iCUE, doing this will correct it: https://support.corsair.com/app/answers/detail/a_id/77/kw/clean If that doesn't work, create a ticket and we can look into replacing the mouse. Link to comment Share on other sites More sharing options...
SrRealist Posted June 10, 2019 Share Posted June 10, 2019 also started noticing this seeming out of nowhere. ive had this issue with previous m65s, this is my first elite. really a damn shame, the mouse feels like a dream, save for remarkably unreliable responsiveness all of the sudden. Link to comment Share on other sites More sharing options...
KOKOtm Posted June 13, 2019 Share Posted June 13, 2019 This ****ing left click annoyance... had it with my old M65 pro, this went away alone... then I had it with my new Elite. I got a replacement through corsair support for it (great support btw. but I would prefer a flawless product). Left click issues happens a lot with Corsair on multiple products. I currently have the Ironclaw Wireless with no problems... lets see how long. ;-) Link to comment Share on other sites More sharing options...
Low Fidelity Posted June 20, 2019 Share Posted June 20, 2019 I'm having the same issues suddenly with my m65 Elite left clicking as well. I can feel the click. I can hear the click, but the click doesn't register unless I click harder. The link that Corsair Calico Jack provided doesn't work. Could someone provide instructions for a clean install of the software? Thanks Link to comment Share on other sites More sharing options...
Low Fidelity Posted June 20, 2019 Share Posted June 20, 2019 Downloaded latest version of iCUE from corsair. Uninstalled previous version of iCUE. Shut down windows 10. Restarted windows 10. Installed latest version of iCUE. Restarted windows 10. Noticed that I was experiencing left click issues after I had uninstalled iCUE and was shutting down the machine. Noticed that I was also experiencing left click issues before installing software. And I'm sill having left click issues. Mouse is 6 months old. Link to comment Share on other sites More sharing options...
marsrunner Posted June 22, 2019 Share Posted June 22, 2019 I am also having issues. I entered a request (#2000450653) 7 days ago asking for an older firmware to see if that might fix it, but have received no answer. I doubt they will honor a return since I did not buy it from them, and I can't return it to the place I bought it because it is outside the return window. I've only had this thing since February. I tried my wife's Sabre RGB mouse, and it works fine. Very irritated with this issue, and the lack is response makes it even more irritating. This mouse should not stop working like this from a mechanical standpoint after such a short time. Link to comment Share on other sites More sharing options...
bruzor Posted June 25, 2019 Share Posted June 25, 2019 Not sure it will help. But just came to say I'm having the same issue. So so so frustrating. Crosshair on someones head in CS:GO and no click.. then i get killed. ::pirate:::mad: I've been reading about this issue and it seems it goes all the way back to almost 2016 on several different mice. This is also the second M65 RGB Elite I've had. The first one lasted about a year and then completely stopped working mid match. No optical sensor, no RGB, no clicks. nothing. This one I have had since about December of 2018 and I've had the left click issue for right at about 3 months now. Why is this an issue with so many customers mice and how is it that this hasn't been addressed yet Corsair? So many of my components are Corsair.... however I'm starting to lose faith. :( Link to comment Share on other sites More sharing options...
MitchMeister03 Posted July 19, 2019 Share Posted July 19, 2019 Same issue with my m65 elite. I opened a ticket on Monday and have had no response to it yet. Really disappointing considering how much I love the mouse. I have so much corsair gear, it would suck to have to purchase a different mouse. Hopefully they respond soon, or I'll have to buy a different mouse. Link to comment Share on other sites More sharing options...
YeS_987 Posted July 24, 2019 Share Posted July 24, 2019 I don´t have a problem with the left click but my sensor doesn´t work a all. at first it was completely normal and then it started to stop registering my movement. after that the controls invertied to the opposite directions and now it doesn´t wor at all. Does someone have a solution? Link to comment Share on other sites More sharing options...
Stud_Beefpiler Posted August 14, 2019 Share Posted August 14, 2019 I got m65 elite in June and just opened a ticket with support on it yesterday for this exact reason. The issue is very reminiscent of one I experienced using a standard mouse for years(and years). The button simply wore out and required extra effort to get it to register the click. This one is now behaving almost identically to the standard mouse that I wore out. Cleared the device storage. Forced a fresh firmware install. Performed a soft reset. Seems like a mechanical issue to me, but what do I know? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted August 15, 2019 Corsair Employee Share Posted August 15, 2019 Sounds like you've performed most of the basic troubleshooting steps for your mouse. If you haven't already done so, you will need to submit a ticket through our support site below: https://support.corsair.com/ If you've already submitted a ticket, but haven't received a response yet, feel free to PM me with your ticket number and I'll follow up with our Technical Support team. Link to comment Share on other sites More sharing options...
Stud_Beefpiler Posted August 15, 2019 Share Posted August 15, 2019 (edited) Thanks, Nick. I have submitted a ticket on 8/13. Based on the automated reply, I can expect a response of some sort within three to four business days. Should I not receive any correspondence within that time frame, I will gladly take you up on your offer. Thanks for following up. </threadjack> Edited August 15, 2019 by Stud_Beefpiler Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted August 16, 2019 Corsair Employee Share Posted August 16, 2019 Thanks, Nick. I have submitted a ticket on 8/13. Based on the automated reply, I can expect a response of some sort within three to four business days. Should I not receive any correspondence within that time frame, I will gladly take you up on your offer. Thanks for following up. </threadjack> No problem. Keep me posted on the status of your support ticket if you don't hear anything. Link to comment Share on other sites More sharing options...
DrkEagle Posted August 22, 2019 Share Posted August 22, 2019 Same issue here, less than 1 year old. Link to comment Share on other sites More sharing options...
tdr144 Posted September 6, 2019 Share Posted September 6, 2019 hello, i have similar problem, (m65 rgb, few months old), left click started to be bugged - i have to click really hard to system receive the click. In case of normal click - i can feel it, i can hear it but system does not know about it. I tried new fw, new icue, i also tried on my laptop but its all the same. Any way how to fix it? Like older fw helped or something? thx for any advice. Link to comment Share on other sites More sharing options...
jmer88 Posted September 22, 2019 Share Posted September 22, 2019 hello, i have similar problem, (m65 rgb, few months old), left click started to be bugged - i have to click really hard to system receive the click. In case of normal click - i can feel it, i can hear it but system does not know about it. I tried new fw, new icue, i also tried on my laptop but its all the same. Any way how to fix it? Like older fw helped or something? thx for any advice. Same here but mine is less than a month old... yet outside Best Buy's return policy period.... Now I cannot guarantee left mouse clicks on a device I literally have had 28 days... I feel ripped off, honestly. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted September 23, 2019 Corsair Employee Share Posted September 23, 2019 Same here but mine is less than a month old... yet outside Best Buy's return policy period.... Now I cannot guarantee left mouse clicks on a device I literally have had 28 days... I feel ripped off, honestly. You can actually have the unit replaced directly through Corsair. All of our mice and keyboards currently come with a 2-year warranty. Just submit a ticket through our support portal, and one of our Technical Support staff can help you with the replacement. https://support.corsair/ Link to comment Share on other sites More sharing options...
Burki Posted October 6, 2019 Share Posted October 6, 2019 I have the same problem. The left mouse button does not work properly. I can hear the click, but nothing happens. It only works if I press the mouse button very hard. I have the problem since yesterday. I bought the M65 RGB Elite three months ago. I kindly ask for support! Link to comment Share on other sites More sharing options...
oarsume Posted October 7, 2019 Share Posted October 7, 2019 Hi all. Registered just to tell you this. Quick Fix. As i have one of these. And had the same issues. Open iCUE - Settings - Click m65 - and 'clear on-board storage' Cheers. Let me know if this works for you? 1 Link to comment Share on other sites More sharing options...
coachwill Posted October 21, 2019 Share Posted October 21, 2019 I tried the file from customer support and it was the same firmware that I was already running through iCUE. So I went through their support steps and nothing was resolved. I tried the suggest that @oarsume posted and so far it seems to be working. I'll keep you guys posted but I think this is a bigger issue than just firmware or mouse storage filling up. Link to comment Share on other sites More sharing options...
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