Sir Posted April 8, 2019 Share Posted April 8, 2019 My pair of HS70 was working fine then the audio cut out, I initially thought it was simply out of battery but when I plugged it in, the led light/battery indicator wasn't on and the headset wouldn't turn on. I have already ruled out the cable/power source as it can charge my phone. I believe this is a hardware issue, let me know if this problem is common of just a one off. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted April 8, 2019 Corsair Employee Share Posted April 8, 2019 Try this: Make sure the headset is off Hold the Mute button for 25 seconds Wait 15 Seconds Power headset on. Link to comment Share on other sites More sharing options...
Sir Posted April 9, 2019 Author Share Posted April 9, 2019 Doesn't work, however if I connect it to my computer and perform a firmware update, I am able to get it to work but as soon as I unplug the cable teh audio stops. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted April 9, 2019 Corsair Employee Share Posted April 9, 2019 What kind of system were you using it with originally? Also how are you charging the headset? Link to comment Share on other sites More sharing options...
Sir Posted April 10, 2019 Author Share Posted April 10, 2019 By system I am guessing you mean Operation System so I am running it on Windows 10 Pro and ICUE is on version 3.14.104. I am charging the headset through the micro-usb port on the headset connect to my pc. I have tried different power sources and still no battery indicator. However I read that in order to reset the headset, you simply let the battery drain to zero then hold down the power and mic mute button for 15 secs. Can you confirm this or is there another way to reset the headset? Link to comment Share on other sites More sharing options...
Sir Posted April 11, 2019 Author Share Posted April 11, 2019 After researching and conducting my own test I believe it has something to do with the boot loader, is there a solution of a work around for it? Link to comment Share on other sites More sharing options...
zpko Posted July 5, 2019 Share Posted July 5, 2019 I'm having the same problem Link to comment Share on other sites More sharing options...
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