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Support Ticket: 838541

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Good day


I am really struggling to get some sort of response about my ticket.


I logged a RMA and was advised that the required parts would be shipped to me as shipping the unit back to Corsair could cost the same as purchasing a new cooler.


I received a shipment from you guys 2 days ago but found that only the 1 item had been shipped.


Now i wanting to find out if the other item will still be shipped or what i should do.



Any assistance would be greatly appreciated.


Kind regard and TIA.

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Hello Random_Sheep,


I have looked at your ticket and left a reply. I've also taken ownership of your ticket and sent out the requested spare part for you. Please let me know if you have any further questions, here or on the ticket.





Thanks so much!

Saw the reply on the ticket.

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