KnifePoint69 Posted October 9, 2018 Share Posted October 9, 2018 I recently built a new PC and for almost a month everything was going just fine. A few days ago one of my ram modules didn't light up on startup. After checking how well it was seated and having no luck I tried swapping which dimm slots they were in and I'm still having the same issue, When i try to use iCue to change the colors it still doesn't change anything. I'd rather not RMA it as i would have to use different ram in the mean time, so if anyone could help me out it would be a huge help. Link to comment Share on other sites More sharing options...
KnifePoint69 Posted October 9, 2018 Author Share Posted October 9, 2018 Forgot to give my pc specs https://pcpartpicker.com/list/GmdVbX Link to comment Share on other sites More sharing options...
cc10101 Posted October 10, 2018 Share Posted October 10, 2018 Do you have ASUS Aura installed and running? While my RAM is all lighting and working okay when I'm logged in, I noticed that when I'm logged out, or the computer is locked and and all the iCUE stuff does the default rainbow pattern, all my RAM modules go dark. And that only started happening after I installed ASUS Aura. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Art Posted October 10, 2018 Corsair Employees Share Posted October 10, 2018 I recently built a new PC and for almost a month everything was going just fine. A few days ago one of my ram modules didn't light up on startup. After checking how well it was seated and having no luck I tried swapping which dimm slots they were in and I'm still having the same issue, When i try to use iCue to change the colors it still doesn't change anything. I'd rather not RMA it as i would have to use different ram in the mean time, so if anyone could help me out it would be a huge help. Submit a ticket if the above advice doesn't work for you. Support.corsair.com Link to comment Share on other sites More sharing options...
KnifePoint69 Posted October 11, 2018 Author Share Posted October 11, 2018 I'm not sure why but after days of them not lighting up they both shined beautifully when i booted up after work today. Hopefully it stays this way and thanks for they helpful reply Link to comment Share on other sites More sharing options...
alec25 Posted October 18, 2018 Share Posted October 18, 2018 I've had the exact same issue but with a Gigabyte motherboard. My Vengence RGB Pro look similar to this image (from another Corsair topic on the same issue) except that both of them are dark and the left one just has the top and bottom LEDs as solid red. I tried the troubleshooting tips on this and the other threads and nothing worked. I had submitted a ticket to Corsair support but they were unable to help me and stopped responding to my ticket altogether. Can you think of anything that you did around when they started working again? This seems to be a pretty common issue with the RGB Pro and since the official support channels are refusing to help, if I can't find a solution on the forums I'll just ask for an RMA. Link to comment Share on other sites More sharing options...
luukien Posted October 19, 2018 Share Posted October 19, 2018 I had same issue before, but now i have fixed by myself , u can follow my step. but i use Gigabyte X470 (AM4 socket) 1/ uninstall RBG fushion 2/ Update back old version Bios of main F3g , the newest is F3 3/ Go back to Icue update firmware ram. (will cant update firmware if use Bios F3) 4/ Reset computer and now u can enjoy change anything color of ram at Icue. 1 Link to comment Share on other sites More sharing options...
sdan Posted October 22, 2018 Share Posted October 22, 2018 I had same issue before, but now i have fixed by myself , u can follow my step. but i use Gigabyte X470 (AM4 socket) 1/ uninstall RBG fushion 2/ Update back old version Bios of main F3g , the newest is F3 3/ Go back to Icue update firmware ram. (will cant update firmware if use Bios F3) 4/ Reset computer and now u can enjoy change anything color of ram at Icue. Oh my man you are my savior. Followed your steps and now both my DIMM back to the vibrant life. Corsair firmware update with gigabyte BIOS F3 version looks like the issue. Link to comment Share on other sites More sharing options...
thiagolucchesi Posted December 10, 2018 Share Posted December 10, 2018 In my case, my motherboard is a gigabyte AX370 Gaming K5. I got it by uninstalling Icue, updating a bios for version F24d (last at the moment). I installed the Icue and the memories came back to work and recognize it in the program. :rofl: :naughty: :grande sorriso: Link to comment Share on other sites More sharing options...
waynenewman Posted December 13, 2018 Share Posted December 13, 2018 I had same issue before, but now i have fixed by myself , u can follow my step. but i use Gigabyte X470 (AM4 socket) 1/ uninstall RBG fushion 2/ Update back old version Bios of main F3g , the newest is F3 3/ Go back to Icue update firmware ram. (will cant update firmware if use Bios F3) 4/ Reset computer and now u can enjoy change anything color of ram at Icue. this method allowed me to finally control the RGB on my ram using a Gigabyte B450 chipset board. Thank you :) Link to comment Share on other sites More sharing options...
Clawer Posted February 12, 2019 Share Posted February 12, 2019 this method allowed me to finally control the RGB on my ram using a Gigabyte B450 chipset board. Thank you :) Hi don't mind which bios update did you use? I'm having issues now Link to comment Share on other sites More sharing options...
Arkashka Posted June 6, 2019 Share Posted June 6, 2019 I recently had my Vengeance Pro RGB lighting stopped working. I had no idea what triggered it to dysfunction, nothing was done in term of software/hardware changes including windows 10 updates..l. So what went wrong.... I knew from the beginning that the other RGB softwares such as SteelSeries Engine, Asus Aura, and on. The solution was the EVGA PrecisionXOC, make sure you disable Start with windows in settings, save and viola. Pretty silly but it worked for me. Link to comment Share on other sites More sharing options...
wilard Posted December 10, 2020 Share Posted December 10, 2020 Hi. I recently had the same problem and I solved it by buying Thaiphoon Burner and rewriting the ram data, because in my case it lost the manufacturing data due to a bios update. In this video they explain how it works: [ame] [/ame] You can buy it at: https://www.softpedia.com/get/Tweak/Memory-Tweak/Thaiphoon-Burner.shtml Link to comment Share on other sites More sharing options...
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