Point Zero Posted September 1, 2018 Share Posted September 1, 2018 As the title says my RGB memory isn't being detected by the iCUE software. I have a Ryzen 2600x processor on an Asrock B450 PRO4 motheboard. So if anyone could help me fix the problem, I'd be delighted. Thanks in advance, Point Zero. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Art Posted September 5, 2018 Corsair Employees Share Posted September 5, 2018 As the title says my RGB memory isn't being detected by the iCUE software. I have a Ryzen 2600x processor on an Asrock B450 PRO4 motheboard. So if anyone could help me fix the problem, I'd be delighted. Thanks in advance, Point Zero. Have you submitted a ticket by any chance? -Art Link to comment Share on other sites More sharing options...
Cpt.Planet Posted September 5, 2018 Share Posted September 5, 2018 There was a post in another thread that B450 isn't supported yet. Link to comment Share on other sites More sharing options...
Jgaming826 Posted September 6, 2018 Share Posted September 6, 2018 There was a post in another thread that B450 isn't supported yet. Is that confirmed by the Corsair rep or just speculated that it doesn't work from other users? Link to comment Share on other sites More sharing options...
Jgaming826 Posted September 6, 2018 Share Posted September 6, 2018 Have you submitted a ticket by any chance? -Art Do you know whether the B450 boards support the RGB PRO rams via iCue? Also can you link me to the ticket page? Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Art Posted September 7, 2018 Corsair Employees Share Posted September 7, 2018 Do you know whether the B450 boards support the RGB PRO rams via iCue? Also can you link me to the ticket page? Thanks. Not yet, should be straightened out next iCUE update. Link to comment Share on other sites More sharing options...
Drawingpin Posted September 12, 2018 Share Posted September 12, 2018 I did raise a help ticket and it was confirmed that the iCue software does not recognize memory on any B450 boards. I believe it was Art who answered my ticket which #773084 Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Art Posted September 13, 2018 Corsair Employees Share Posted September 13, 2018 I did raise a help ticket and it was confirmed that the iCue software does not recognize memory on any B450 boards. I believe it was Art who answered my ticket which #773084 Yep it was, did you update to the newest version of iCUE yet? -Art Link to comment Share on other sites More sharing options...
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