Tahha Posted March 27, 2018 Share Posted March 27, 2018 I recently purchased a corsair k70 lux rgb keyboard. My mouse is a cheap gaming mouse. Every time I open CUE my mouse starts freezing and its impossible to play games. When I close cue my mouse is perfectly fine again. I cannot change the colours on my keyboard due to this. If anyone knows what the issue is please let me know. Link to comment Share on other sites More sharing options...
Tahha Posted March 28, 2018 Author Share Posted March 28, 2018 rip no one has an answer Link to comment Share on other sites More sharing options...
Tahha Posted March 28, 2018 Author Share Posted March 28, 2018 Can corsair staff help or something at least Link to comment Share on other sites More sharing options...
xMacias Posted March 28, 2018 Share Posted March 28, 2018 Gonna assume this is you as well. Not sure why your mouse is having issue with CUE. Other things you could try would be updating USB drivers or something. Do other mice work with CUE? It's hard to say when it's not something easily reproducible. What mouse are you using? Is iCUE the first version you've started using? You could try doing a full uninstall and trying CUE version 2.23. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted March 29, 2018 Corsair Employee Share Posted March 29, 2018 Try moving the mouse to a different set of USB ports. There are usually two ports on your motherboard's IO panel specifically for keyboard and mice. Link to comment Share on other sites More sharing options...
Tahha Posted March 29, 2018 Author Share Posted March 29, 2018 Try moving the mouse to a different set of USB ports. There are usually two ports on your motherboard's IO panel specifically for keyboard and mice. Thank you, this has resolved the problem. Also thank you macias for trying to help on reddit and forums Link to comment Share on other sites More sharing options...
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