lolmont Posted May 13, 2017 Share Posted May 13, 2017 Hello folks I recently picked up a Strafe RGB with MX Silent switches. But I have noticed two of the switches feel scratchy and when pressed slowly you can hear the spring noise from them. Is this normal or should I set up an RMA? Also never done a Corsair RMA do they send you back a refurb or a new product? Thanks! Link to comment Share on other sites More sharing options...
Toasted Posted May 14, 2017 Share Posted May 14, 2017 It is not normal to hear that. It will probably be best to take it back to your retailer for a replacement as that would be the fastest way to get a replacement. Link to comment Share on other sites More sharing options...
lolmont Posted May 15, 2017 Author Share Posted May 15, 2017 It is not normal to hear that. It will probably be best to take it back to your retailer for a replacement as that would be the fastest way to get a replacement. I'm going going to guess no as it only happens on two keys. I would but I bought it from be corsair site on a sale not long ago. Link to comment Share on other sites More sharing options...
Toasted Posted May 24, 2017 Share Posted May 24, 2017 if you purchased the keyboard from the Corsair webstore, Put in a supprot ticket with Corsair if you have not done so already. https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
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