Josselin Posted June 13, 2016 Share Posted June 13, 2016 Hi forum, After a request to Corsair support that doesn't help me at all, I'm trying with the community. This is simple, I have all new Corsair keyboard / mice and headset. When CUE is installed, I can enjoy the functionnalities of my keybord and mice but the headset is not recognized by Windows. With CUE uninstalled, all works, but I can't enjoy the functionnalities of my hardware (driver actually).. very frustrating.. mostly when Corsair support doesn't even reply to your question.. Did someone experienced the same issue and found a solution ? :idea: Thank you very much. ps: I am furious against Corsair support, more than 250€ spent, and they don't even help !!!! :mad: Rgds Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted June 13, 2016 Corsair Employee Share Posted June 13, 2016 Hi, (With CUE installed) Open your 'Device and Printer' from Control Panel, right-click on the VOID headset (with the yellow exclamation mark on it) and select "Update Driver". If this doesn't work, try going into your Device Manager > Sounds > right-click on the VOID Wireless and select "Uninstall" > Disconnect the headset >Restart > Reconnect the headset. Link to comment Share on other sites More sharing options...
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