tett Posted March 7, 2016 Share Posted March 7, 2016 Hi! I just bought a Corsair Void wireless. And I have installed CUE, updated firmware etc. But the mic on my brand new headset is not receiving any sound. It is my standard input device. The mic did not work when I first plugged in the headset either, before I installed the software. Otherwise my headset seems to be working fine, sound, lights, wireless etc. I have clean installed drivers/software twice. Tried my girlfriends + my old computer. Can anyone point me to what might be the problem? To me it sounds like a hardware error. But maybe I have overlooked something? Br, Tett Link to comment Share on other sites More sharing options...
Toasted Posted March 7, 2016 Share Posted March 7, 2016 Could be a headset issue if it never worked in the first place. Double check the microphone is not muted and sidetone is fully maxed, then try talking. Can you hear yourself? Have you tried reflashing the firmware by force flashing it via CUE? Link to comment Share on other sites More sharing options...
tett Posted March 7, 2016 Author Share Posted March 7, 2016 Thanks for your fast response. I have tried to listen to the mic with sidetone, ts3, mumble & windows. All I hear is a low buzzing when maxxed, tapping the mic does affect the buzzing at all. I have reflashed the firmware several times. I think you are right, some factory defect or something. Link to comment Share on other sites More sharing options...
Toasted Posted March 11, 2016 Share Posted March 11, 2016 If you haven't already, contact your retailer and see if they can replace the headset for you. If not, request an RMA to replace the headset via Corsair. Make sure you upload a picture of your invoice as proof of purchase. Link to comment Share on other sites More sharing options...
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