Kaspar1101 Posted March 3, 2016 Share Posted March 3, 2016 Hello all, My Corsair HX750i PSU is installed correctly, with GTX110i as well, however, the Corsair Link can only detect GTX110i, but cannot detect the HX750i. What should i do? Is the corsair link of my HX750i out of order which need to report RMA? Many thanks! Remarks, -HX750i USB cable is connected to the mother board USB56 -GTX110i USB cable is connected to the mother board USB78 -Corsair Link Version is 4.2.0.162 -Refer to HX750i manual, I run the self test by pressing the self test button, the fan is working -Tried to change USB port between USB56 & USB78, same result, GTX110i can be detected, HX750i cannot be detected Link to comment Share on other sites More sharing options...
red-ray Posted March 3, 2016 Share Posted March 3, 2016 Check Devices and Printers + Device Manager. .PNG are better for screen shots then .JPG. Link to comment Share on other sites More sharing options...
Bam360 Posted March 3, 2016 Share Posted March 3, 2016 You can check if other software like SIV64 or HWiNFO detects the PSU, to see if the issue is corsair link. Link to comment Share on other sites More sharing options...
Kaspar1101 Posted March 4, 2016 Author Share Posted March 4, 2016 Hi all, I have checked that the system cannot detect Corsair HX750i, however, it is still functioning as a normal PSU, what should I do? Is it a RMA unit which I should report to Corsair? Thanks! Link to comment Share on other sites More sharing options...
red-ray Posted March 4, 2016 Share Posted March 4, 2016 Is it a RMA unit which I should report to Corsair? I would request an RMA via https://corsair.secure.force.com/home/home.jsp and see what they say Link to comment Share on other sites More sharing options...
Kaspar1101 Posted March 4, 2016 Author Share Posted March 4, 2016 I have reported RMA and let's wait for their reply, thanks! Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted March 5, 2016 Corsair Employee Share Posted March 5, 2016 I am curious if you have already tried both connectors/cables. http://i.imgur.com/BuqivJn.jpg?1 Link to comment Share on other sites More sharing options...
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