306weather Posted November 29, 2015 Share Posted November 29, 2015 Hello, I'm posting here today because yesterday my headset was beeping due to a low level battery so I plugged it to my computer with the original cable as usual but after 2-3 minutes of charge I noticed a smell of burnt plastic from the headset so I immediatly removed the micro usb cable from the charging port. :ummmm: Smoke was coming out from the port ! How could this happen ? :bigeyes: :confused: After that the headset was still off, I didn't touch it for around 30 minutes and when I turned it on it worked for twenty seconds before it died out. The headset doesn't want to charge with another cable and the original cable is burnt... :sigh!: Do you think it could be replaced with standard rma process ? :[pouts: Or if it didn't, do you think it will be hard to fix ? Thank you in advance. EDIT: My headset is a Vengeance 2100 that I had to replace a Vengeance 2000 which had cracked one year ago. Link to comment Share on other sites More sharing options...
Toasted Posted November 30, 2015 Share Posted November 30, 2015 Contact customer service and see what they can do to help you. Link to comment Share on other sites More sharing options...
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