danhyal Posted January 9, 2015 Share Posted January 9, 2015 i sent out my headset a few days ago for rma and on the tracking it said it has been Delivered and signed for but on the ticket it does not say its been processed could someone check for me? tracking:http://www.interparcel.com/tracking.php?action=dotrack&trackno=951095834172 Link to comment Share on other sites More sharing options...
Toasted Posted January 10, 2015 Share Posted January 10, 2015 It will take a few days to process. RMA Processing Corsair will perform a visual inspection of the package before acceptance to ensure there was no visible damage during transit which could affect the product being returned All products received go through individual visual inspection to ensure the products are genuine Corsair products with all applicable labels intact and free of physical damage/abuse We also confirm the RMA#, which should be noted on the outside of the package Packages with damage or that do not have a valid, unique RMA# clearly marked on the exterior will be returned to sender at the sender’s expense Counterfeit products, or products that clearly fit the warranty exclusions listed above, will be returned to sender at the sender’s expense After inspection, the product will be confirmed as received and processing will begin Typical Processing Times: 1 to 2 business days for your replacement to be processed or for a credit to be applied to your account. 3 to 5 business days for your replacement to be shipped and delivered. 14 business days for a check to be mailed to you. http://www.corsair.com/en/support/warranty Link to comment Share on other sites More sharing options...
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