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Showing results for tags 'updates'.
Found 2 results
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I don't really know where else to turn. I completely understand how difficult a time this is, I just wanted some kind of correspondence. I wait on hold for 30 minutes at a time and when someone does pick up, I only get told that it's too late to cancel and that they'll follow up with me. But let me stop rambling and explain the situation. I ordered some parts to do my first water cooled build (finally got some confidence) and I only received 3 of the 8 parts. The order was placed on May 6th and it's still showing booked. Order number is 4000217359 if anyone can help. I honestly just want an update on when it will ship
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Hi folks! So I'm at a loss of what to do with this now, the windows lock key, scoll lock and caps lock key all flash. And the ICUE software detects the keyboard but has a big red button next to its status/battery (its plugged in via USB cable). I cannot get the flashing to stop adn the RGB to come back. Firmware update on ICUE for the keyboard constantly seems to "fail". I've tried different USB ports (3.0 and 2.0) Front and back. Tried the FN + F5 & Escape Key hold in and the FM + F4. I've tried resetting it (located under the right stand up foot) which infact needs a replacement firmware that I cannot seem to locate. Reinstalled EVERYTHING from the ICUE software, drivers. Made sure USB power wasn't shutting off. Uninstalled and reinstalled those drivers too. Tried it in another completely different PC and it still keeps doing it. Hope someone can help with this... Thanks Fraser
