sbartolini Posted January 28, 2004 Share Posted January 28, 2004 I recently built a computer system for a friend. She purchased an Intel D865PERL motherboard and 2 sticks of CMX256A-2700LL memory. Installed Windows XP and the system ran quite smoothly. All of a sudden the system would no longer boot. The BIOS would not even load. I have performed many tests to see what the problem was including removing the memory modules and booting to see if I got a trouble code. I in fact did get a trouble code. When I spoke with Intel, they said that they did not see Corsair Memory on their compatability list. Could someone please help me with this? Is the CMX256A-2700LL memory module compatible with an Intel D865PERL motherboard? If not, which memory module would be most recommended? Here is a link to the motherboard: [url]http://www.intel.com/design/motherbd/rl/index.htm?iid=ipp_browse+motherbd_d865perl&[/url] Thanks! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 28, 2004 Corsair Employee Share Posted January 28, 2004 These modules should not be a problem, I would suggest that you reset the bios by the clear C-Mos jumper with just one modules at a time and then test them with [url]www.memtest86.com[/url] and let's make sure one is not fialing. Link to comment Share on other sites More sharing options...
sbartolini Posted January 28, 2004 Author Share Posted January 28, 2004 Okay, the board has already been shipped back to Intel as of this morning. They will be sending a replacement board to me as soon as they receive the return board. I had already tried the clear CMOS jumper prior to contacting Intel with no results. :sigh!: Hopefully we won't have a problem with the new board. What happened was I built the system back in Oct, 2003. Well, a few weeks later, my friend was saying that the system would not boot at all. I removed the memory, booted and recvd the trouble beeps. I ran through every test imaginable with no positive results. I even replaced the memory with another brand of memory from another computer and got the same results. This ruled out a memory problem. I knew it wasn't going to be the memory in the first place.. Anyway, I will let you know what happens once I receive the new board. Thanks for your help!! :D: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 28, 2004 Corsair Employee Share Posted January 28, 2004 No Problem, please let me know if you continue to have problems and I will be happy to help you! Link to comment Share on other sites More sharing options...
sbartolini Posted February 7, 2004 Author Share Posted February 7, 2004 Alright, here's the deal. I received the new motherboard from Intel yesterday and was able to get everything put back together today. I went to boot the system up and I had the same results as before. I removed one stick of memory and tried to boot the system. It began to boot. I powered the system off and removed the one stick and replaced it with the one I had previously removed. System would not boot. I have a bad stick of memory. I need to get it replaced. How do I go about doing so? I bought the memory from a retailer who does not accept returns or exchanges after 30 days. Can I return the memory to you guys and have another stick shipped to me?? Thanks for all your help Steve Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 7, 2004 Corsair Employee Share Posted February 7, 2004 I am sorry about that! Please follow the link in my signature and we will be happy to get your modules replaced! Link to comment Share on other sites More sharing options...
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