Ventris Posted June 4, 2020 Share Posted June 4, 2020 Hi, I first bought the Corsair T1 V1 Racing chair and after 9 months the ball bearings are falling out. I got my money back from the local reseller media-market to buy a new chair. And since I am a big fan, I bought the T1-V2. But after a year and a half, the balls fell out of the ball-bearing again. Now I have sent the chair to Corsair for repair. The Mediamarkt dealer told me that you couldn't get any new warranty on the chair reels. That this seems to be a known problem, I wanted to ask what if the balls fall out again after the repair? Is there a new version with better wheels? Is it possible to upgrade my chair somehow? Is there any help for better wheels? Thanks in advance. Best Regards Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted September 2, 2020 Corsair Employee Share Posted September 2, 2020 Hey Ventris, sorry we missed your thread. Sorry to hear about the ball bearings falling out, definitely reach out to Support and they'll be happy to help out, this issue would definitely be covered under warranty. Link to comment Share on other sites More sharing options...
Kopernikus Posted November 30, 2020 Share Posted November 30, 2020 Same problem here... Should I first contact my vendor? Or claim directly with Corsair? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted November 30, 2020 Corsair Employee Share Posted November 30, 2020 I don't think it would hurt to try both? If your retailer can resolve it quickly, then you're set. But if not, then Support can help you out. https://help.corsair.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
Recommended Posts