mickyfen Posted August 2, 2015 Share Posted August 2, 2015 ADMIN UPDATE: Windows 10 drivers are out! ello. Is corsair planning on brining out software for this HS? The HS works, but I can't install the software so I'm stuck with stereo sounds. Cheers. mickyfen. Link to comment Share on other sites More sharing options...
TeaTimeJ Posted August 3, 2015 Share Posted August 3, 2015 You can install the driver in the device manager manually for the HS40 and it should work. Replace the legacy USB driver under Sound Video and Game Controllers and it should work. Bear in mind you have to change settings through Playback devices as the HS40 software won't install. This should work. However I would really welcome updated drivers from Corsair. Link to comment Share on other sites More sharing options...
mickyfen Posted August 7, 2015 Author Share Posted August 7, 2015 Cheers J. It is detected as the Raptor HS40 in the device settings, that ain't the problem. The problem is turning on the virtual surround. I seem to be stuck in Stereo. It use to be, in the Headphone Properties, Effect Tab, I had option there to change things on the HS, but not any more. Thanks for the help. Link to comment Share on other sites More sharing options...
TeaTimeJ Posted August 7, 2015 Share Posted August 7, 2015 Surround sound is not working anymore and Support did not comment on any upcoming drivers. Link to comment Share on other sites More sharing options...
Corsair Chris Posted August 11, 2015 Share Posted August 11, 2015 Was your Windows 10 a clean install? Link to comment Share on other sites More sharing options...
mickyfen Posted August 12, 2015 Author Share Posted August 12, 2015 No, I updated from windows 7. Why? Link to comment Share on other sites More sharing options...
Corsair Chris Posted August 12, 2015 Share Posted August 12, 2015 Tech Support reported that users who clean installed Win10 don't have issues with our headset. Our validations team also did a clean install of Win10 and haven't reported any issues with our headset/software. EDIT: My mistake, the Win10 clean install will work with the H2100, H1500 headset. Link to comment Share on other sites More sharing options...
mickyfen Posted August 12, 2015 Author Share Posted August 12, 2015 I'll do one tomorrow & let you know. Link to comment Share on other sites More sharing options...
Neo_Geo Posted August 12, 2015 Share Posted August 12, 2015 Tech Support reported that users who clean installed Win10 don't have issues with our headset. Our validations team also did a clean install of Win10 and haven't reported any issues with our headset/software. the headset works but only as stereo the software which enables Xear which doesnt work and needs to be updated: http://puu.sh/jyCzj/d8193e101f.png Link to comment Share on other sites More sharing options...
Corsair Chris Posted August 13, 2015 Share Posted August 13, 2015 the headset works but only as stereo the software which enables Xear which doesnt work and needs to be updated: http://puu.sh/jyCzj/d8193e101f.png You're right, at the moment the headset cannot use 7.1 due to the lack of software. The fix I mention was for the H2100 and H1500... UPDATE: We're looking deeper into the Windows 10 compatibility issue with the HS40 software, we'll be getting in touch with the software developers to see what the next steps are for this product. I'll provide updates as I get more information. Link to comment Share on other sites More sharing options...
Jambah Posted August 15, 2015 Share Posted August 15, 2015 Is there any recent news on this? Link to comment Share on other sites More sharing options...
Bazookabunny Posted August 16, 2015 Share Posted August 16, 2015 Tech Support reported that users who clean installed Win10 don't have issues with our headset. Our validations team also did a clean install of Win10 and haven't reported any issues with our headset/software. EDIT: My mistake, the Win10 clean install will work with the H2100, H1500 headset. We shouldn't have to go through the hassle of a clean install...... Link to comment Share on other sites More sharing options...
vexed Posted August 16, 2015 Share Posted August 16, 2015 I know this issue is not a H2100 issue but i did not do a clean install of windows 10 from 8.1 and my drivers have worked perfectly since the upgrade (even surround sound is functioning) where many other users are reporting the opposite. Link to comment Share on other sites More sharing options...
Corsair Chris Posted August 18, 2015 Share Posted August 18, 2015 @Jambah, our software team is still working on supporting Win10 for the HS40. I'll post up a sticky once we got working software/drivers for Win10. Link to comment Share on other sites More sharing options...
RedhNine Posted August 19, 2015 Share Posted August 19, 2015 @Jambah, our software team is still working on supporting Win10 for the HS40. I'll post up a sticky once we got working software/drivers for Win10. Glad to read that! Link to comment Share on other sites More sharing options...
mickyfen Posted August 20, 2015 Author Share Posted August 20, 2015 Sweet. Cheers Chris. Link to comment Share on other sites More sharing options...
Carebas Posted August 20, 2015 Share Posted August 20, 2015 Please do it asap. I bough headset and I could not use it properly. :(::eek: Link to comment Share on other sites More sharing options...
Xwatt Posted August 28, 2015 Share Posted August 28, 2015 @Jambah, our software team is still working on supporting Win10 for the HS40. I'll post up a sticky once we got working software/drivers for Win10. Could you please as of today (28/08/2015) give us a quick update, I have been looking and looking and as of yet seen no new drivers for the HS40 supporting Windows 10, Thank You. Link to comment Share on other sites More sharing options...
rlino1 Posted September 8, 2015 Share Posted September 8, 2015 Once installed windows 10 the microphone hs 40 not does not work... Any news??? Link to comment Share on other sites More sharing options...
RedhNine Posted September 9, 2015 Share Posted September 9, 2015 Still waiting....... :/ Link to comment Share on other sites More sharing options...
Neo_Geo Posted September 10, 2015 Share Posted September 10, 2015 sorry to bother but is there any news on the hs40 drivers update? many thanks Hi Neo_Geo, just real quickly to why it is taking a while. The HS40 software team was a 3rd party software team that we haven't been working with for some time now. We've reached out to them a few weeks ago to get an update. Once we have better information where they're at, we'll publicly give an update. we gotta wait until the 3rd party team does it could take weeks :[pouts: Link to comment Share on other sites More sharing options...
LeOliveira Posted September 10, 2015 Share Posted September 10, 2015 I look at the support download area almost everyday and...nothing! How corsair expect to reach some position among the others fabricants like razer without provide the right usability to their hardwares? Its really frustrating to buy a product that cant be used because the fabricant dont provide the right drivers. =/ Link to comment Share on other sites More sharing options...
kblut Posted September 11, 2015 Share Posted September 11, 2015 I will never buy another corsair product again, what a lack of respect for us!!! :( I Deeply regret my purchase!!! Link to comment Share on other sites More sharing options...
Xwatt Posted September 11, 2015 Share Posted September 11, 2015 100% agree, I check everyday and... NOTHING Link to comment Share on other sites More sharing options...
ThePainKillerSL Posted September 12, 2015 Share Posted September 12, 2015 I Bought This Yesterday, 11.09.2015. My previous HeadSet Better than This one,I'm Very disappointed With This one.Plz Give us This update for Win10 ASAP. :/ Link to comment Share on other sites More sharing options...
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