Superino Posted October 14, 2019 Share Posted October 14, 2019 rma number # 2000866845, is it normal that at 7 days I created rma is nobody answered me? but the seriousness of corsair for its customers? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted October 14, 2019 Corsair Employee Share Posted October 14, 2019 Hello, I will get the agent to look into this for you. Link to comment Share on other sites More sharing options...
Superino Posted October 15, 2019 Author Share Posted October 15, 2019 Hello, I will get the agent to look into this for you. Thanks, it's been 8 days but no answer, what a shame Link to comment Share on other sites More sharing options...
Superino Posted October 17, 2019 Author Share Posted October 17, 2019 what a shame I have never seen a company as incapable as a corsair, I understand that if someone does not buy your products anymore you will not change anything, I received an answer after 9 days asking me to give my data, in the ticket there are already written, now two days have passed is still no answer. Link to comment Share on other sites More sharing options...
Superino Posted October 25, 2019 Author Share Posted October 25, 2019 what a shame I was told that Monday was shipped, today is no shipping on Friday, as you take customers compliments for sitting, I think buying your products to have excellent, or at least normal, assistance, but your assistance is truly disgusting Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted October 28, 2019 Corsair Employee Share Posted October 28, 2019 Hello, The item has been shipped out to you, it is in the hands of the courier. Unfortunately we are at the courier's mercy when they have it and start to deliver it to you. Link to comment Share on other sites More sharing options...
Superino Posted October 28, 2019 Author Share Posted October 28, 2019 to get the tracking? Link to comment Share on other sites More sharing options...
Superino Posted October 31, 2019 Author Share Posted October 31, 2019 then today the commander pro lo monto is arrived it is not working, the product seems to be used already, is it normal? I took him to a friend of mine who also works at a pro commander, we mounted it and it doesn't work, but are we kidding? no signs of life, I borrowed the commander pro from my friend is the mounted on my pc is works perfectly. my question is, do you try them? I waited 24 days but you never worked like that for assistance now what? I hope you will answer me as soon as possible. shame Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted November 1, 2019 Corsair Employee Share Posted November 1, 2019 Hello, The unit was re-flashed for you. We had to open up the box to fix the issue to have it sent out to you. Link to comment Share on other sites More sharing options...
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