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Old 06-03-2019, 02:49 PM
r0uter r0uter is offline
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Default Corsair Hydro H100I RGB Platinum not showing in Corsair Link 4

Full disclaimer: This is the first computer I've assembled on my own and I am fairly new to the whole thing.

My Corsair H100I RGB Platinum is not showing in my Corsair Link 4. I can see the RPM's of the fan under the general information of the Mobo, but the cooler is not seen seperately and I have no way of managing it.

I've tried reading through the posts here, but so far I haven't found a solution that works for me.

Here's what I know:
I connected the H100I RGB Platinum to the SATA power, I connected it to the 2 fans, I connected it to the RGB headers and I connected it with a micro USB to the USB header.
I've seen posts mentioning product ID and vendor ID. As far as I can see the H100I RGB Platinum is connected in Port_#0014.HUB_#0001, vendor id: 1b1c, product id: 0C18.

I'm not sure how to proceed from here. Any advice for a rookie?

I'm using an Asus ROG STRIX B450-F Gaming Mobo, if that is relevant in any way.
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Old 06-03-2019, 04:22 PM
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DevBiker DevBiker is offline
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The Platinum coolers aren't supported with Link as Link was long End Of Life when they released. You'll need iCUE.
Please click "Edit System Specs" and fill out your system info.

This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair.

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Old 06-03-2019, 04:54 PM
r0uter r0uter is offline
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Default Thank you


I spent so much time trying to get Link to work and I didn't even consider i might need a different software...

ICUE works like a charm!
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