Corsair Utility Enige crashes Steam

Okay so here is the very strange problem.... I've had the problem that steam stops responding whenever I plug in a peripheral now for over a month. The steam client does repiar itself and will continue to crash until I restart the PC. The only way to use a controller or my wheel is to plugin my controller before the client starts. Today I came to the conclusion that the CUE causes steam to crash. If I disable the service I can plugin any controller, wheel, pedals without Steam crashing. If I start the service manually and plugin a controller the client crashes 9/10 times instantly. The other 1/10 is when I unplug the controller. Are there any other people with this issue? I've tried the driver versions: 2.8.70 and 1.16.42.

 

Please do note if something isn't clear. It's hard to decribe the problem.

What controller are we talking about exactly?

 

For example I use a Xbox One controller and I have never noticed any issues.

Xbox One controller, Fanatec CSL Elite Base and Thrustmaster TH8A shifter. Whenever the CUE starts and I plug in any other USB controller Steam crashes.

Oh, so the same controller I use. Which version do you have? I have the wireless version. Do you have the USB cable one maybe?

Yes I use USB. But that shouldn't matter right? Since it also happens with my wheel?

Not sure what to tell you, my windows installation is honestly quite messed up. I have upgraded it from Win 7 several times: 8, 8.1, 10.0, 10.1, 10.2. I've kept delaying a full format but I have never had any CUE/Steam trouble so far.

 

You might have another driver that interferes and causes the crash, if you send your crash/dump log to Corsair they can analyze it and possibly track down the root cause.

Where do I find that option since Steam is the program that crashes. Does CUE even make a dump?

Okay so I did a clean install of Windows and istalled nothing but CUE, Steam and the AMD graphics driver. It still crashes. There has to be something wrong with it right? I can't think of anything else.......

Have you tried looking at Event Viewer and finding entries related to Steam?

 

They may provide an idea as to what's causing Steam to crash.

I looked everywhere but I can't find anything. Maybe it's because the client does respond again after a while. Any idea on where to look in event viewer?

I have the same problem

@adehaan968cs

 

If there are entries, they will usually be found in Event Viewer>Windows Logs>Applications.

 

Your current issue is quite similar to the thread below;

http://forums.steampowered.com/forums/showthread.php?t=3305782

I tried it once more and I actually did find the error at the location you described @toasted. Thanks for that. I made a ticket last week and corsair is looking into the issue. Hope it will be resolved soon.