TheSolidCrimson Posted July 4, 2018 Share Posted July 4, 2018 i just purchased the hs70s and love them. other than that, the volume seems to cut in out a bit during gameplay. The Volume just lowers itself then increases again. any tips on fixing this issue....? this is my first corsair product. I have the cue installed as well. thanks! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted July 5, 2018 Corsair Employee Share Posted July 5, 2018 i just purchased the hs70s and love them. other than that, the volume seems to cut in out a bit during gameplay. The Volume just lowers itself then increases again. any tips on fixing this issue....? this is my first corsair product. I have the cue installed as well. thanks! - Where did you connect the dongle? - How often does the audio get cut out? - Does it behave similarly in any other application? Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 7, 2018 Author Share Posted July 7, 2018 the dongle is connected to the front of my pc and it cuts out about every 5 to 6 seconds. I only really play PUBG and havent noticed it in any other game. Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 7, 2018 Author Share Posted July 7, 2018 I guess its something with pubg and the ICUE software. Im not sure whats going on ... ive tried older versions of firmware with the headset itself and with the software and nothing changes. Link to comment Share on other sites More sharing options...
Mussels Posted July 8, 2018 Share Posted July 8, 2018 make sure this is set correctly in your windows sound settings Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 8, 2018 Author Share Posted July 8, 2018 yeah that didnt work, i think there is some kind of communication issue between the headset and ICUE when playing PUBG Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 8, 2018 Author Share Posted July 8, 2018 i only notice it while playing pubg. I guess i will have to wait until more people start using the hs70s w/icue. Link to comment Share on other sites More sharing options...
phixx79 Posted July 9, 2018 Share Posted July 9, 2018 I play Rainbow Six Siege and experience similar issues to this on the HS70. Mine sound will cut out for a split second and I will experience randomly crackling or popping. This was not present on my previous headset, but it also was not wireless. I also notice that this happens for a few seconds when I go to another screen (multi monitor setup) with the game open, as well. Link to comment Share on other sites More sharing options...
solarity Posted July 9, 2018 Share Posted July 9, 2018 Did you guys disable fast startup for Windows? That seems to be causing a lot of people some problems in various areas, cracking popping included. I would try that out first, then reboot your PC. Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 10, 2018 Author Share Posted July 10, 2018 trying it now... Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 10, 2018 Author Share Posted July 10, 2018 Didnt work... Like i said. It only does this when playing pubg. I dont know what to do. I think its a driver issue and it isnt working correctly with the game. Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 10, 2018 Author Share Posted July 10, 2018 i had some other brand of wireless headsets and it didnt do this with those. I guess i will go back to those until this is addressed. I have tried the hs70s on multiple pc's while playing pubg and i get the same results every time. Link to comment Share on other sites More sharing options...
b1ackcat Posted July 10, 2018 Share Posted July 10, 2018 I also have the PUBG Sound problems. Sound is randomly going louder or quieter. When u play PUBG and jump out of the plain, sound is silent. After some seconds sound is going volume up. With other Headsets i don´t have this problem (Sennheiser GameOne, NOT wireless). In Heroes of the Storm i got no Problem with the HS70, sound behavior there is normal. Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 10, 2018 Author Share Posted July 10, 2018 I also have the PUBG Sound problems. Sound is randomly going louder or quieter. When u play PUBG and jump out of the plain, sound is silent. After some seconds sound is going volume up. With other Headsets i don´t have this problem (Sennheiser GameOne, NOT wireless). In Heroes of the Storm i got no Problem with the HS70, sound behavior there is normal. Thank you! Finally someone else who plays pubg with the hs70. Now i feel like im not crazy. Link to comment Share on other sites More sharing options...
Violents Posted July 11, 2018 Share Posted July 11, 2018 i have the same problem. It only happens in Pubg for me. Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 12, 2018 Author Share Posted July 12, 2018 i have the same problem. It only happens in Pubg for me. Thanks for the feedback! To add to it the sound is super quiet then gets loud, then quiet again. It does it for me constantly. There is no happy medium. Again, thanks for the reply. Link to comment Share on other sites More sharing options...
LucituZ Posted July 12, 2018 Share Posted July 12, 2018 Have the same problem any fix for this as of now ? Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 12, 2018 Author Share Posted July 12, 2018 No, I have tried many things and nothing seems to work. Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 14, 2018 Author Share Posted July 14, 2018 its to the point where the sound gets so quiet i cant even use them on PUBG. Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 14, 2018 Author Share Posted July 14, 2018 i have a simple workaround for the moment until this is addressed, and it looks like it may be a while since it was just brought to corsairs attention. Completely uninstall ICUE Go to hardware/devices in the control panel and remove device (corsair headset) restart your pc when pc comes back up. insert the usb dongle and your pc should install a generic driver. this will allow you to use loudness equalization and you may if you like turn on sonic or dolby atmos. this works much better for me in pubg. When this issue is addressed and you want to redownload the ICUE, you may and when you do this ICUE will replace the generic driver with the official corsair driver and ICUE will have sole control of the headset. Hope this helps! Link to comment Share on other sites More sharing options...
LucituZ Posted July 23, 2018 Share Posted July 23, 2018 Still Not fixed, thinking refundind. Link to comment Share on other sites More sharing options...
LucituZ Posted July 23, 2018 Share Posted July 23, 2018 Still Not fixed, thinking of refunding. Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 24, 2018 Author Share Posted July 24, 2018 yeah same, i bought two because i thought the one i previously bought was bugged. I sent one back and now i am thinking of sending the other back as well. Im gonna give it a little longer. Let me know what you end up getting.... Link to comment Share on other sites More sharing options...
bluemaserati Posted July 25, 2018 Share Posted July 25, 2018 I have the same issue in Starcraft 2, Fortnite, and just Spotify application on desktop. There is an occasional snap / crackle/ pop, it's not loud, but it interrupts the sound. Sometimes it sounds like it mashes it together. I have CUE installed with surround sound enabled. I like the headset otherwise but this is causing me frustration .. the price warrants something that should work correctly without cutting out. I tried all fixes.. it's my only default playback and recording. Everything else disabled. And i told windows not to interrupt my sound as suggested. Still the same issue every minute to 3 minutes. Link to comment Share on other sites More sharing options...
TheSolidCrimson Posted July 25, 2018 Author Share Posted July 25, 2018 i honestly think that Loudness EQ in windows is trying to communicate with the headset interfering with ICUE. Im going to look into a different headset (wireless) for PUBG. Anyone have any suggestions , pm me. Hopefully this can be addressed though, I like the look and the feel of the headset. Link to comment Share on other sites More sharing options...
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