Lupin382 Posted January 18, 2019 Share Posted January 18, 2019 I have keyboard corsair STRAFE RGB with problem of doublepress key and 1 led wrong.. I have contac support, with ticket #819402 at 04 december 2018 and after some test they answer me that need to ship for waranty, and all ok... I have ask express RMA because i can't write without keyboard and i pay for new one until i send back my oldest... ookk...they open another ticket #833865 and instead EXPRESS RMA is like "Very slow RMA". i press on pay, confirm to use my cc info and "submit" and appear error: "invalid ADDRESS bla bla bal" without insert any credit card info.. i have make video, after over 1 months and many question about address...they don't solve.. I WANT PAY FOR RMA EXPRESS but you don't resolve your problem with form... Send me another way to pay..another link .... is like a joke... i assembly pc and this is my first and last time with corsair Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted January 18, 2019 Corsair Employee Share Posted January 18, 2019 Hello Lupin382, I went and messaged the person from IT to see if we can get this resolved, Can you please try again? I am sorry for the inconvenience. I have also taken charge of your ticket so I can get back to you faster regarding the situation at hand. Best, Wootaru Link to comment Share on other sites More sharing options...
Lupin382 Posted January 18, 2019 Author Share Posted January 18, 2019 yes thanks , you resolve my problem in 5 minutes.. i have make payment. i edit my post and remove link youtube Link to comment Share on other sites More sharing options...
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