Warranty Question

Hello,

I tried going through the ticket system to get this answered, but I did not get any service. I'll ask here and see if this works better. I need a power supply as my current power supply is starting to cause issues with my system. I am a broke college student, so my friend ordered me a Corsair AX1200 using his account and credit card. My biggest worry is that I won't be able to use the warranty that it comes with as I am not the original purchaser, though I am the intended recipient of the power supply. My friend does not need a power supply as he already has a AXi1200. Will Corsair honor the warranty if anything were to go wrong with the power supply or should we return it and re-order it with my account? I know it is long winded, but I don't want to be screwed over on some technicality because I wasn't the person that actually purchased it. Any advice would be great. Hopefully sooner rather than later so I can contact the company it was purchased from and send it back. I am praying I won't have too though!

 

Thank you for your time.

You won't have any issues. We understand that in many cases Corsair gear is given as a gift or bought like yours was. The warranty applies to the original "OWNER" which is you.

Thank you for such a quick response. If I have any issues, what information would I need to have available to receive service for my new power supply? This way I can store it in the box with all of my other hardware boxes. I don't want to have to track my friend down while he is on deployment and distract him with something trivial.

 

Thanks!!

Ideally, keep the receipt with your box. But, it is not required.

Wow, awesome reply time! Okay. I'll get with him and make sure he prints me off a copy of the receipt. I hope I never need it. Seven years is a long time in the pc world!