solong20 Posted December 23, 2013 Share Posted December 23, 2013 Went to play BF4 with guys last night and dam my headset is dead. Submitted a rma request under ticket #6325029. I left my set unplugged for 14 hours and have no lights and can only get a flicker of amber when I plug in charging cable whether connected to pc or just cable alone. This was the most comfortable set I've had and the best sounding. Disappointing to find there is no fix other than rma. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted December 23, 2013 Administrators Share Posted December 23, 2013 Your issue is different than that thread. It sounds like the battery or charging connector died. I've asked TS to take a look at your ticket. Link to comment Share on other sites More sharing options...
solong20 Posted December 23, 2013 Author Share Posted December 23, 2013 Thank you Technobeard. I've provided invoice info and awaiting reply. Link to comment Share on other sites More sharing options...
solong20 Posted December 28, 2013 Author Share Posted December 28, 2013 Hats off to Technobeard and customer service for your assistance. I have already rec'd confirmation my advanced rma has been shipped. Totally unexpected results given the holiday season. Cheers Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.