Nightmare19 Posted September 1, 2010 Share Posted September 1, 2010 Hi Hi have a Corsair CM2X2048-8500C5D broken. I send a request for the rma but i don't received anything at today. please write me as soon as possible. case number is 1634004 Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 1, 2010 Corsair Employee Share Posted September 1, 2010 Approved and please note you will have to send both modules. Link to comment Share on other sites More sharing options...
Nightmare19 Posted September 2, 2010 Author Share Posted September 2, 2010 thank you i Wil sent both modules today. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 2, 2010 Corsair Employee Share Posted September 2, 2010 NP Please let me know if you have any questions! Link to comment Share on other sites More sharing options...
Nightmare19 Posted September 6, 2010 Author Share Posted September 6, 2010 Hi I have send the modules last Thursday. according to track and trace of TNT, the parcel is delivered on September 3, 2010. but on this day I still have not received confirmation that it received. also on the status page of the RMA is "Defective Parts Not Yet Received" So I would like to know the status of my RMA? Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 7, 2010 Corsair Employee Share Posted September 7, 2010 Was this an international shipment and who is TNT? I would suggest you contact our customer service with the tracking information and they can better help you. Link to comment Share on other sites More sharing options...
Nightmare19 Posted September 8, 2010 Author Share Posted September 8, 2010 No it was not a international shipment i live in The Netherlands. so i had to sent it to almere. TNT is the shipping company. do you have a phone number of the netherlands department? thanks. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 8, 2010 Corsair Employee Share Posted September 8, 2010 The Customer service number is 510-657-8747 Ext "3" sorry that is the only number. There is no end user support in our Hub's. Or you can email them at rmaservice@corsairmemory.com Link to comment Share on other sites More sharing options...
Nightmare19 Posted September 9, 2010 Author Share Posted September 9, 2010 I have found a phone number in the Netherlands. called it and they have a delay of the booking incoming received rma `s. she is looking for my rma. and she would call me back today. EDIT BY Ram Guy That is not a public number sorry, you will need to email or call customer service. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 9, 2010 Corsair Employee Share Posted September 9, 2010 Nightmare19 Please do not give out non public numbers if that was given to you it was to help you with your case, all of your future posts are now set to be moderated and you cannot post with out our review from a forum admin. Link to comment Share on other sites More sharing options...
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