The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Thread Tools Search this Thread Rate Thread Display Modes
Old 02-04-2019, 05:59 PM
owenmrcat owenmrcat is offline
Registered User
Join Date: Feb 2019
Posts: 0
POST ID # = 992669
owenmrcat Reputation: 10
Default No answers for Ticket # 839568

My RMA has also been held up by the address for my RMA being wrong. I have provided the tracking number, as well as been in contact with the USPS. However, Corsair support has provided me with no information on what I am to do. USPS will return my RMA by the end of the week if Corsair does not pick it up. Per the usps, they are holding quite a few packages with the same problem.

Please update my ticket with a status and figure out how to pick up my rma package ASAP. This is unacceptable. A) I have a defective unit and B) I have paid for it to be sent back per your process C) you have gone dark. My only next option is filing a complaint with Amazon, and the BBB.
Reply With Quote
Old 02-04-2019, 06:30 PM
Corsair Wootaru Corsair Wootaru is offline
Corsair Employee
Corsair Wootaru's PC Specs
Join Date: Aug 2018
Posts: 0
POST ID # = 992677
Corsair Wootaru Reputation: 17

Hello owenmrcat,

I am very sorry the lack of responses on your ticket, let me check out your ticket and see what I can do for you. You will see your ticket updated with a reply shortly.

Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -4. The time now is 06:37 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.