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  #1  
Old 05-07-2019, 07:00 AM
MeatFeastMan MeatFeastMan is offline
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Default Question on memory checkout

I went to the checkout to buy the contrast 3466 2x16gb memory,named CMD32GX4M2C3466C16W.

I have a 20% off code and I'm buying from the UK. At the checkout it said with 20% off that the grand total was £299. No issues there. But below that it said 'Your order includes £50.00 tax'. Does that mean that the actual grand total is £349 or am I still paying £299 here?

It's very confusing so I haven't bought it yet in case I end up paying £349 instead of £299.

Not sure if this was the right place to ask this but it seems the closest place.

Thanks.
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  #2  
Old 05-07-2019, 06:04 PM
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Corsair Wootaru Corsair Wootaru is offline
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Hello MeatFeastMan,

Is that coupon for our website? When the price mentions that the "Tax is included" it is the item + the tax in the £299. Otherwise it would say something along the lines of X amount before tax or tax isn't included.

Best,
Wootaru

Last edited by Corsair Wootaru; 05-07-2019 at 06:08 PM.
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  #3  
Old 05-08-2019, 03:19 AM
MeatFeastMan MeatFeastMan is offline
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Quote:
Originally Posted by Corsair Wootaru View Post
Hello MeatFeastMan,

Is that coupon for our website? When the price mentions that the "Tax is included" it is the item + the tax in the £299. Otherwise it would say something along the lines of X amount before tax or tax isn't included.

Best,
Wootaru
Yeah it's a code, I think it was for signing up for something, can't remember what. Got sent it through email and it does work so..

And thankyou for clearing that up. :)
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Old 05-08-2019, 09:13 AM
MeatFeastMan MeatFeastMan is offline
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Quote:
Originally Posted by Corsair Wootaru View Post
Hello MeatFeastMan,

Is that coupon for our website? When the price mentions that the "Tax is included" it is the item + the tax in the £299. Otherwise it would say something along the lines of X amount before tax or tax isn't included.

Best,
Wootaru
May I just ask...I placed the order but once again I'm confused. Because in my paypal £304 has come out of my account, pending authorisation. BUT..when I clicked 'place order' on the checkout, I went through all the steps and it put me back on the checkout page saying there was an error with payment details.

So has the order been placed or has it not been placed? I have an email from Paypal saying an order has been placed, but the Corsair checkout error is basically saying that it hasn't.

Usually when I purchase an item online it sends me to a page saying my order has been placed and I can print something out. But this time it didn't because of the error.

I hope that if it is an error you can help me out here because I don't want £300 down the drain. I had all the details right. It said where to ship it to, it had the grand total and I paid through paypal but returned an error, so I'm not sure what I did wrong if I did anything wrong. I can provide you with the email from Paypal if necessary. I'm not clicking place order again until this thing is resolved because I could end up paying twice which would be ludicrous.

Thanks.

Last edited by MeatFeastMan; 05-08-2019 at 09:50 AM.
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  #5  
Old 05-08-2019, 06:34 PM
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Hello MeatFeastMan,

Can you PM me your email? I can look into that order for you.

Best,
Michael
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  #6  
Old 05-09-2019, 04:20 AM
MeatFeastMan MeatFeastMan is offline
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Originally Posted by Corsair Wootaru View Post
Hello MeatFeastMan,

Can you PM me your email? I can look into that order for you.

Best,
Michael
Sure, no problem. I have PM'd you the email.

Last edited by MeatFeastMan; 05-09-2019 at 04:27 AM.
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