zinya Posted August 21, 2016 Share Posted August 21, 2016 So I just bought a new PC, and as such did a fresh install of Windows. This also meant that I needed to reinstall the CUE. Much to my dismay, the custom lighting for my mouse has been completely removed. After much digging this seems to have been the case since last year, but I had never noticed as I hadn't updated the software. I've seen a few posts of people asking when it'll be back, but I can't find any definitive answer. I bought this mouse because of the custom colours, and as of the new software, this is not the mouse I paid for. Is this going to get fixed, and if not, how do I go about getting a refund from Corsair for a product that now no longer does what it was sold to me saying it could do? Link to comment Share on other sites More sharing options...
Inheritance Posted August 21, 2016 Share Posted August 21, 2016 Idk if you can get a refund but you would have to ask Corsair Support. Link to comment Share on other sites More sharing options...
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