I started having this issue this morning. I have a commander core xt. Not recognized, no control, all fans at max rpm.
Downloading the new version recognizes them and sets them to silent, but I cannot open the program, repairing has no affect, and it does not appear in task manager once so ever like 4.33 did.
I have tried repairing, uninstall-install, run as admin, set to only run as admin, set to open on power on, set not to open on power on. The new version is worse than the old.
Sorry I couldn't help.