I've had this mouse for almost a year now, it'll be a year in Feb '24, and recently the scroll wheel has just been on it's own mission...
When scrolling downwards, not every click is registered and every now and then one of them registers upwards.
When scrolling upwards, most of the clicks are not registered, so you have scroll 4-5 times just to get it to move once.
iCue is the latest version and the firmware on the mouse and the dongle are latest version as well.