Godsthunderbudd

What causes this issue because as I scoured the internet it's seems this is a common fault. It's it user error or product error? I don't want this to happen again with the new one I'll get.

Ive had my xd3 pump since August and it runs great. Until today. It stopped pumping the coolant and after troubleshooting and only having the pump connected to my psu the pump makes a very faint clicking noise 3 times as if it's trying to start. I don't know how this happened or why. If there is anyone that can help please help. I'm not sure if I can fix it. Or I just need to get a new one.