Hello,
On 12th of October 2022 I submitted a RMA ticket to support for my AX860i PSU. I have had this problem for quite a while now and have replaced almost all the components in my PC just not the PSU. When I tried with different PSU it worked normally but it was lended and I returned it to a friend. When I lunch a game or stress the system over certain wattage or load the PC just reboots, shuts off and powers back on. This is a high end PSU so it should not do this. I hope this is still covered in 10 year warranty. I attached with the ticked the photos of the PSU serial number and of the box. I have unfortunately lost the original receipt, probably from moving houses 3 times. Can someone please review the ticket I send, there is no answer in a week.
Support ticket is 2005615714, if anyone can please help me get my RMA processed or at least some answer?
Thank you,
Best regard