BobC_UK

I did all that and although it initially seemed to sort the issue, after putting the PC to sleep, on wake up the issue returns if iCue is running. iCue qill chnage from the hardware default to a solid Red which is not in either of the two profiles I've created and selecting either of these two will not select the saved scheme. If I exit iCue the KB reverts to H/Q OK. If I then reload iCue it will display the default profile scheme but I cannot select the other scheme. If I then change the Device polling rate, the keyboard will briefly show the default scheme (Cyan colour) and then go solid red which as I said is in neither of my profiles and I cannot select either. I then unplug/replug the USB and the K/B is in H/W mode and I can select the usual function key assignnmets to change, like FN+1 and Fn+` to reset. I then load iCue amd the default profile will load and replace whatever theme I had selected on the K/B. However, a press of any key will then turn off all the leds and there is no lights at all. Even changing the button brightness doesn't work. It's dead. In iCue changing from the default profile to the other does nothing. If I then change the polling rate windows detects that the K/B has been disconnected and makes the windows sound for that. A second or so later after the polling change windows recognises the hardware, briefly display the last H/W theme I had had and then reverts to a solid red. Deja vu. Something is wrong. Help!

I connected my new K55 keyboard that I bought from Amazon and installed iCue from a download off the website. I haven't figured out what the cause is, but it appears to be if I've been away from the keyboard. Anyway, on occasions I cannot get the software to change the profile or I cannot change a lighting effect. The keyboard colours appear 'stuck'. Either a usb re-insert sorts it or changing the 'speed' in the iCue also works. On connecting the K/B it recognised there was an update for it and it went ahead and updated the K55. So as far as I am aware I am on the latest versions for everything. Am I missing something?