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FaizMy

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Posts posted by FaizMy

  1. i need to revert back to previous version.

    new version problem

    1) the new version run in  background with 1% proc and cause pc cannot idle properly. it make my cpu heatup when idle.

    2) my pc not turn off after shutdown. i need to disable fast startup in power option. with previous version, my pc can properly turn off after shutdown without disable the fast startup in power option.

    3) i have disable the mural bit it  activate again after pc restart. i need to manually deactivate the mural.

  2. On 5/25/2022 at 11:22 PM, Corsair Notepad said:

    With the iCUE 4.24.xx update we updated the CPUID SDK to the most recent version. If you are experiencing a crash related to the CPUID then you likely are running additional third-party software that is running an out of date version. You will need to make sure that any software that has hardware monitoring is fully update, that you have updated your motherboard BIOS and chipset drivers, and that you also aren't actively running other third-party hardware monitoring software at the same time as iCUE.

    im not agree with you. Your software causing the PC crashed!! u understand that?? why u need to blame other hardware that not up to date? even other software not up to date, it not crashing the system.!! your icue does it.

  3. On 5/23/2022 at 2:03 AM, 12evo said:

    It seems like I have the same issue as most of the people in this thread. AMD processor / Corsair ICue completely freezing the PC and needed to restart. Reverting to an old build of iCue did fix this issue but has Corsair even acknowledged this issue? It seems like a really common issue affecting a lot of users and has been going on for months. 

    The latest update really the problem. i have faced sudden icue crash and system crash that force me to hard shut down my pc with power button. All icon/button in windows unresponsive and hard for me to turn off the pc properly.

     

    now i reverted back to 4.21. the most stable so far. wont dare to update again. if the update still problematic, i have enough with corsair hardware.

    The problem with corsair is all the hardware is relying on Icue to operate. that is why the corsair is very problematic because of the icue problem.

     

    Good hardware, but bad software.

  4. i really need to downgrade to previous version. The new update really mess up top my system.

    Problem i occurred after update:

    1) The vistuoso dongle not light up even the headphone already on and activated. not having this issue with previous.

    2) Icue causing the system unresponsive and need to hard power off the pc because it cause i all icon and start button not response.

    3) The icue sudden restart itself and crashed.

     

  5. Why the firmware version for Virtuoso SE nearly same with Virtuoso SE Wireless Receiver firmware?

    Headset current firmware v.0.17.149 -> new firmware update version v.5.3.7.0.

    Is it obvious the version is totally different but nearly same with Virtuoso SE Wireless Receiver firmware.

    Can Explain?

    Already sent the ticket. now waiting for the response, My headset now working on USB only. Wireless totally broken after the receiver update. I just got my Virtuoso today. first day use, already crap. damn.

    Tried to update the headset software. after press skip, icue crashed. update failed.

    Screenshot 2022-04-24 011934.png

  6. 20 hours ago, c-attack said:

    When you lock the PC you are entering a ‘non-software’ state and cue is not running. However, fan profiles based on coolant temperature should automatically save to device and be persistent in that state, including boot and shutdown. If you quit cue when on the desktop, do the fans also ramp up to high speed?  Is it all the fans?  Or the the three non-radiator fans?

     

    The “quiet” preset is based on coolant temp, but try using the custom curve copy to force it to re-save the curve to the device.  This is better anyway since you will be able to see the control points.  
     

    Go to the cooling section for the Commander Core.  Press + to create a new custom curve.  A graph will appear below along with 4 shape tools on the side.  Select the 2nd shape from the left with the concave curve  this is a copy of the quiet preset.  Make sure the sensor choice says “H150i Elite Temp”.  Apply this to all fans above.  
     

    You can use other control variables but most will require the software to be active in order to fetch the data from the MB.  CPU temp is never a good choice.  GPU temp can make sense for rear exhaust but you will have this same problem.  Using a 10K temp probe from the Com Core to measure internal air temp is the best secondary source.  Unfortunately the Com Core doesn’t come with one so you will need to purchase.  They are inexpensive and nothing more than a 2 prong connector with a flat sensor end.

     

     

     

    When i quit the ique, all fan that connected to Commander Core will ramped up to full speed. I think icue is totally disadvantage at this area. I don't have any issue with NZXTcam and Lian Li L connect software. their software are active all the time even when in 'non-software' state that u mention. even their rgb controller still active like normal. no blinking like icue when enter the lockscreen.

    Since the coolant temperature is 6C lower than actual cpu temperature, i will not bother to put liquid cooler as a based. 

    Nevermind, i have connected all the fan to motherboard pwm connector. now all fan control by motherboard. Now the problem solved. Tthe Commander core is just for RGB controller only.😂

    Luckily I found this problem earlier, if not I will burn more money for the Commander Pro.

  7. Dear All,

    Im not sure this is common issue with the icue. i'm new with icue software. i have H150i Aio with commander core. 

    all fan connected to commander core with quite profile. 

    the problem is after i enter the lock screen, the fan will ramp to full speed. its like the icue have been disable when in lockscreen.

    i have experienced with nzxtcam and lian li L-connect. both software use USB to connect. Both software don't have this issue when enter the lockscreen.

    Fan setting in bios already set in PWM.

    Please help.

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