Hi, Firstly I'm extremely annoyed iv had to create a forum account to try and sort my issues. I purchased my HS70 headset in May this year, as an upgrade from my old (but reliable) Fatal1ty creative headset. My new corsair headphones developed a fault, so I went through the Tec support and after a few emails back and forth they decided the best course of action was to RMA them. Now my replacement set has also developed a different fault, So I went back through Tec support on the 28/8/21 after some emails from Finn H to supply details of my product, recite etc.. I had no response. I then decided to call corsair, which involved downloading skype. I then spoke with Rychard G who blamed the lack of communication on the covid pandemic, but said he will take over the case. he asked me to supply a picture of the serial number which I did and asked if I tried them in a different computer to test, which I also did. That was on the 9/9/21 we are now on the 14/9/21 and I have had no further communication form corsair.