JurkaShev

(UPDATE ON PREVIOUS MESSAGE) So I was fiddling with the app trying to see if any settings may have been causing the problem and I tried to turn off my LS100, somehow this stopped the issue (I changed the 'setup lighting channel 1' from 'single monitor mode' to 'no device connected' and the issue stopped. I then changed it to the dual monitor mode to see if it did it again (just testing it out) and it appeared to do it again however les frequent than on the single monitor mode. I also tried changing to the second lighting channel and plugged the cable into the other port however the problem cam back. It is clear that this is where the issue lays however I do not know how to fix this, can someone from the corsair team try and look into this bug please?

Hi. Its 20/08/21 and I noticed that I have been having the same issue. Whenever I move my mouse (Scimitar Pro), my screen freezes and a second later it resumes again with the updated display. I also recently got an LS100 set that is on the back of my monitor. And I tried looking for what was causing the issue, and nothing helped so I decided to try turning off all the background apps and once it came to ICUE, after exiting it the problem went, but also the lights are now not working and obviously the profiles aren't going to work. Is there a solution to this yet? I've tried to do the SDK fix. Didn't work. I tried reinstalling the software didn't solve the issue. Clearly this has been an issue for many for a while. CORSAIR WE NEED THIS FIXED!! Are there any solutions? Please HELP!