I recently bought the Virtuoso XT from a BestBuy and it seems like I can make it work for me after getting some third party earpads because the stock ones are super shallow and hurt my ears. However, the main problem I'm having is that the mic is too quiet. I've already maxed the volume on windows (properties > levels, headset microphone is set to 100.) For whatever reason there is no mic boost option though. They mic volume is also maxed in the iCUE software. I've tried far too many solutions, updating drivers, reinstalling drivers, rebooting the headset (holding mute), and went through many other windows 10 audio issue threads. I've only heard good things about the mic so I'm left to assume my headset is faulty.