Mordj

Hello, I found my ticket, I bought it in a shop in Paris, France in late 2019 (November). Shall I open a support ticket or shall I go to the shop and tell them to take it back for a refurbish as I have been told here ? Many thanks for your help

Thank you, I'll check when I bought it then. Something that would be very nice is to replace the wheel with a small clickable tactile surface of the same shape. And with a good sensitivity it could be very accurate, to use in for some gaming configurations or whatnot

Hello, I have this mouse for 2/3 years at most and I take very care of it. Suddenly the mouse wheel start to scroll back like "page up" when I scroll down and specifically on the second scroll down. I though this might be just a problem of dust. Can someone explain me how disassemble it please ? I manage to get some dust out with some pressurized air blower but didn't solve the issue The device is functionning perfectly aside of this small annoyance. I would feel guilty to have to buy a new one just for that (our planet is already enough polluted like that) Thank you