Not sure who you contacted in Asus but I have been dealing with them for the past few days. Now they want me to send them my GPU. They think it is defective, lol. Are they crazy? Do they know how hard it was for me to get this card? I can't get it through their head that the card is not the issue! Response from Asus was priceless..."As far as I can tell, you've tried every possible troubleshooting method and none of them have succeeded. We recommend that you send the device to us so that we can inspect and test it physically."