Hello,
I know this is not the brazilian forum, but the brazilian webpage redirects me to this forum, so I'm here to ask for some help.
I have been trying to contact Corsair since january 18th but have not had a single reply from them yet. I had purchased a TX 650W PSU that malfunctioned after about 3 or 4 months that it was installed and I need to RMA it.
On january 18th I opened a RMA request in the brazilian RMA system (ticket 41747) and have not had a single reply to it. When I try to reset my password to access the RMA system, I never receive the e-mail to reset it and I did try it quite a few times over the last month (also checked spam, filter rules etc).
I have also tried the "Contact us" form on the Corsair page, but got no reply so far. I also searched and found a phone number on google and tried calling it, but the line is always busy.
I am quite out of options right now and would like to at least get some answers regarding this process.
Thank you very much for any help you can provide.