JMBounce

My first freeze was second day after buy. After battery died I full recharged it and I had second freeze after that. This time with low buzzing. It took 5 days before battery died and after that I'm recharging only under 500mAh capacity. I'm always afraid when turning on and off that could hapen again. I'm curious myself how often this happening other people. I have this headphones 10 days so I can't say. And throught these 10 days I was able use them only 3 days because freezes. It means 70% of time I wasn't able to use them. It's bad ratio for 175€ headphones. I have hope for some positive news from Corsair Albert soon.

After 5 days battery finaly died. Now I'm recharging. But I'm afraid. Rather not above 400mAh. I'm glad I have USB capacity meter. I don't want to wait next week for usable headphone for sure. I have time to next Friday to refund it. And it is what I will propably do. Lack of comunication, no detail what the problem is and no solution after all. I swear, no Corsair products anymore. I bought premium product and I expect flawless product. But this is the worst headphones I ever had. Not by sound quality but software (firmware). This is the worst experience what I had with accessories. And I mean it. And if I notify the trade inspection, they will withdraw your goods from the market. And I know you have interests in our country due the infulencers on youtube. And be awere that I'm not alone. This is your reputation. And I can go and buy competitive product of course. But it can't go without response from my side. Sorry but I can't. Other people need to be warned.

Hello Corsair Albert. Can you tell how long will be this validation process persist? Can you tell some aproximate date? Not much time to refund for me. Honestly, I don't want to refund because I'm pleased with sound quality. Designers did great job with comfort, decent design and sound design. But software is important too and I understand it need to be polished. But please try to more honest and tell us some details. Now it seems like you are lost and trying to buy some time. More honest it's what I'm asking for. We want more details and I think we deserve it. People like us what are buying these premium things usually understand technique more then regular customers. So please be honest and tell us what is going on. This is about reputation and it's serious thing.

Through the 5 days I had 2 freezes. This is big problem and I can see there is still no solve for this issue. It's my first product from Corsair because I heard positive feedback. It seems it's my last product from Corsair. It should be no poblem to solve this after 1,5 month. I'm afraid it's unsolvedable and I'm glad I have still time to refund. If the problem is not solved before battery die after my second freeze, I will refund this product. And it's shame because I was pleased with sound quality. I could be able tolerate freeze if there is some reset posibility. But wait tens of hours after every freeze is unacceptable. I had many low-budget headsets but never had similarly problems. It's shame and I'm very disappointed.