WES_HoundDog

Corsair has had almost two years of complaints now to fix their issue and make things right with their customer base. Yet they have failed to act. It’s time the consumer holds them accountable. Here is a link to the BBB. https://www.bbb.org/consumer-complaints/file-a-complaint/get-started Report them as you would any other company that provides a faulty service or product. The more reports the better. Below is their corporate HQ address and phone number. Mailing a complaint to their CEO might work but it may also be better to call their corporate office. I would ask for their COO or equivalent. Also try recording the conversation if you can. It may be useful for legal action. Remember if you do, to ask everyone you speak with for permission to record the conversation. 47100 Bayside PARKWAY Freemont, CA 94538 P# 1 - 510 - 657 - 8747 Also, if you feel so inclined. Give your local legislators a call and find out what they can do about a company openly selling a faulty product. Maybe they can get it on the news. Nothing is more important for a company than its reputation. Yet, like a cheap knock off. Corsair has chosen to take profits over product and steal from its customers under the guise of a reputable name. These sorts of actions should not be tolerated by the consumer base and we should protect new consumers from being swindled by this now undoubtedly dubious company.

So you can chalk up another bad mouse. At least my 65 elite lasted a year and a half. Apparently I can still get a replacement due to the 2 year warranty. But really, what's the point after reading this thread. Every ones mouse fails within months, sometimes days of getting the replacement. Can you get a full refund instead from corsair? I've had 10 dollar mice last for decades! This was the first "expensive" mouse I ever bought. Any respectable company that sells a defective product fixes the problem, issues a recall and replaces the faulty product for free. The last time a corsair representative even acknowledged this thread was back about when I bought my mouse. Nothing for a year and a half?! There are people on this thread that have had upwards of 5 replacements all fail the same way. How do you ignore the fact that your product is faulty under the guise of; we'll simply give you another faulty one, after you pay for shipping of course. This is so despicable. Someone posted a page or 2 ago about a class action lawsuit. Is that possible? If so sign me up! Amazon is now getting my review of this product today. Try to guess the stars.