flinch

Hi All, Experiencing what I believe are the same issues. After an amount of time the LS100 video lighting mode will freeze. Viewing in iCUE will show the strips frozen in a video lighting type configuration and no longer responding to screen changes. As a quick note I can recover from this by selecting a different light channel option such as audio mode and then selecting video mode again. Viewing log files in the appdata local folder for Corsair shows the below. 2020-11-10T14:30:14 I cue.screen_capture.impl_win32: Restarting screen capture because ScreenCapture::GetLastError() is: ScreenCapture::ErrorCode("DisplayAccessLost") 2020-11-10T14:30:14 C cue.screen_capture.impl_win32: Failed to start screen capture routine My understanding of how this software works is that it periodically takes a screen capture, runs a routine to capture colour around the perimeter of the capture and then programs the LS100 led strips to display these values. It appears that this capture capability is failing for some reason and unable to recover. I am using a the default single monitor mode, I do use the native Windows 10 virtual desktops a lot and switch in and out of games a lot. Realistically if I can soft restart the video lighting option as described above (and it has so far been 100% successful at resolving the issue) then I feel Corsair should just sort this issue in there software regardless of the root cause. Feel free to let me know if any other information is needed.